Senior Customer Service Specialist - Contract position for Target Corporation through Rose International.Responsibilities: Assisting clients/guests with technical support and customer service target support in a chat and phone capacity.Additional responsibilities: Target Plus order assistance, handling Target Partners correspondence, carrier tracking, Shipt order troubleshooting, and overall specialty services order fulfillment.Performance stats: 99% adherence, top performer for Rose team with an overall 100% guest feedback, high average UPH, and recognized by the Chief Information Security Office for excellence in the Phishing Tournament.*Remote*

CSM - Provide customer support for clients/users in a chatroom environment. Other duties: Monitoring/reporting/approving photos, reviewing profiles and data entry. *Remote*

Inside Sales Representative for ADT - Security Specialist in home and office security systems for ADT products.

ESL Teacher - Teaching English to Korean and Chinese students through video chat sessions using approved official text books/academic sources. All books and exams are provided by Yunasem Academy. Ages of students range from 6yrs to 45yrs. *On site and work remotely*

Assisting clients with travel plans to global destinations with an emphasis on luxury products.

Impact Services Co Ltd. - Travel Concierge Manager/Travel CoordinatorTravel club program focusing in luxury travel for VIP clients primarily based in USA and Canada. Managerial responsibilities: Daily contact with our affiliated marketing firms to maintain a high level of travel/customer services to satisfy our every growing VIP clientele. Hiring of travel concierge staff for both the VIP concierge voice team and VIP concierge research team. Staff supervisor duties, product templates, and travel concierge guideline training for travel departments; to ensure staff efficiency, accuracy, and sales goals are being met throughout our travel concierge departments.Travel agent responsibilities:Inbound/outbound calls, IT support, itinerary logistics, booking travel arrangement, customer rebates/refunds, tracking and correcting booking errors through third party suppliers. The proven ability to create long lasting relationships with clients and travel suppliers to guarantee client satisfaction for all bookings. Moreover, to confidently negotiate supplier agreements successfully and amicably.

Upstream Multimedia Inc. - Pit camera operator, projector video technician, and shader.Video production for large music venues - setting up professional video equipment, dealing with tech issues, performing camera operator/shader responsibilities during the live concert broadcast and DVD recording.

UOMO San Francisco - Sales Support/Sales Associate Assisting the sales team with sales, shipping, and the all-around maintenance of the Italian import men's wear boutique shop.

Tanner and Hyde Leather Furniture - Sales and MarketingNegotiating with potential customers around the world, primarily Italy and USA. Communicated via email and phone; assisted with finances, sales and deliveries. The Martini Bar Chiang Mai - F&B manager and co-owner.Various management responsibilities that include the hiring of employees, consulting on all marketing and advertisement decisions, and managing all active staff and current promotions.