Chief Executive Officer
CurrentLeading regional car dealer for new and used cars.Achievements:- Established one of the world's first online stores for full-cycle sales of new and used cars in Russia.Led a 1000+ member team in delivering customer-centric, innovative solutions.- Implemented an omnichannel platform CarMart, increasing online and omnichannel sales from $0 to $150 million annually.- Developed an AI-CarMart Application for pricing and repair algorithms, creating an innovative team and strategy for the project.- Developed and launched a CarMart mobile app, enhancing the overall customer experience. - Increased Lifetime Value (LTV) by 50% and reduced Customer Acquisition Cost (CAC) from $400 to $150 per customer.- Introduced a new unit economics model with a 5:1 LTV to CAC ratio, incorporating insurance products, credit options, and extended guarantees.- Built infrastructure and implemented a Master Data Management solution for Auto Holding.