My main duties include the following;Responsible for the maintenance of the network of contacts to drive forward the College's Apprenticeship offerResponsible for the development and coordination of appropriate data collection procedures to ensure compliance with SFA, Awarding Organisation and Ofsted requirementsInput and maintain Employer details on both manual and computer based systemsImplement and maintain effective administrative processes including word processing, fax, email and databasesAssist with the preparation of financial claims and statistical informationAttend meetings as requiredRespond positively to enquiries, take referrals and provide information as requestedProvide a positive service to customers both external and internal, refer enquires as appropriate

Maintaining a smooth running of the reception and the front office area.Handling all external and internal calls effectively, providing a consistent professional service to all callers and visitors.Having a full understanding of all staff movements on and off site.Provide backup for the PA to the Chief Executive, this includes booking travel and accommodation, researching conference venues, setting up rooms for meetings, providing refreshments and other duties as required ensuring an efficient service.Keeping an electronic calendar of all conference bookings.Ensuring all telephone calls and messages are carried out efficiently

Provided financial and administrative support to the Accounts Section of Financial Processing.Administered charges for home care and non-residential services. Responsible for dealing with the payments of invoices to main providers of home care, day care and processed travel claims for care workers.Deal with queries from customers, care managers, and outside agencies.Raise invoices, processed refunds and deal with all offices duties.

Total supervision of reception area and managing the main switchboard.Maintaining all calls competently, using my own initiative and discretion when necessaryProviding an important and professional first point of with clients, visitors and guests.All typing and administration.Responsible for all site paper work, maintaining a correct filing systemStock control of all stationery supplies.Managing and organising all board room functions, responsible for catering and refreshments.Post room duties, distributing all post received daily

Organisation of all functions including: weddings, banquets and private board meetings.Maintaining the smooth running of all programmes and functions.Ensuring all deadlines were adhered to competently.Essential telephone sales.First point of contact with guests and clients, showing clients around the hotels to maximize the sales within the conference and banqueting departments.

Ensuring the full sales capacity of bedroom stockReporting to deputy general manager

Supervisory role.Undertake all Check in/Check out procedures.Responsible for all reservations.Greatly assisting with accounts, banking, customer services

Check in/Check out procedures.General supporting role to shift leader.Daily operating in house computer system and switch board