Maxine Cassie Email & Phone Number

Edinburgh City, Scotland, United Kingdom

Tranent, East Lothian, United Kingdom

Senior Scientific Associate

Tranent, East Lothian, United Kingdom

Working along side Study Directors to manage pharmaceutical and agrochemical toxicology studies from the client enquiry stage to the final write up and published report. I help bring together a protocol in order to conduct the appropriate study design tailor for the clients needs. I deal with any client questions, manage and solve any issues that arise during the study and I bring together the data from different departments working on the study into a final report writing result and drawing a conclusion. I ensure the study is running in accordance with GLP (Good Laboratory Practice) and is within the requirements of the licences that apply. I liaison with the quality control (QC) department and ensure any comments on the protocol, reports or study data are addressed.

Edinburgh, United Kingdom

Working as a trainee Study Director.To conduct data analysis I have gained skills in Excel (Version 13).I am working with a team of new and experienced staff members to produce an overview training sheet to support new employees.

Edinburgh, United Kingdom

As a crew member I provided customer service that was personal and welcoming for customers building a natural conversation and making them feel at ease. I was promoted from crew to supervisor in July 2016, performing tasks included team briefings, visual merchandising, stock replenishment, conference calls and maintaining excellent customer service at all times. I made sure that I kept my team motivated and that they knew their individual daily targets and the company targets. I also updated training posters and improved the stock room layout and storage efficiency. I reviewed best sellers, filled out trade reports and completed change orders.- I supported Fat face during the period of Black Friday to promote their cause of 'Donating not Discounting' to raise funds for the stores chosen charity and the Fat face Foundation (supporting local causes). I organised an in-store Bake sale to help boost donations, which we raised an extra £250 over 2 days for the Sick Kids Foundation. - I implemented team incentives and a weekly message board to be updated by the management team. This was used to keep the crew up to date with company information, areas needing improvements and store achievements. - During my time at George street I was responsible for recruiting 3 new members of staff for which I designed, managed and conducted a new interviewing process to successful recruit crew for the store.

Edinburgh, United Kingdom

I provided exceptional customer service engaging with every customer and advising them on colours, fits and styling ideas of the products available using my extensive product knowledge. I helped with enquries about the companies returns policy and made sure the shop floor was tidy and presentable at all times. To help increase sales, I made sure customers were aware of the multi-channel shopping options available to them such as the online store.

Edinburgh, United Kingdom

I worked close with the team and department managers to provided excellent customer service ensuring customer satisfaction was high. I kept the shop floor tidy and fully replened and often helped serve customers at the till point.I would assist setting up for sales working late after the shop had closed to quickly and efficiently move large amounts of stock from the stock rooms to the sales floor ensuring every item was correctly labeled. I had to provide support for the managerial staff to direct the additional temporary staff hired to help during these especially busy times. I would also work the sales days which were extremely busy with high volumes of customers needing help and service. It was also essential to keep the sales floor clear and tidy for the health and safety of the staff and customers.

Skirling

I worked at Skirling house for 2 years assisting with the breakfast and dinner service. My duties also included cleaning the guest rooms, kitchen and living areas. As Skirling House is a 5 star Bed & Breakfast, service and cleaning standards had to be impeccable to ensure guest satisfaction was high and gain repeat business. Therefore it was important to work as a team to ensure nothing was missed.

Glasgow, United Kingdom

I worked at the PDSA for a 13 week placement during a year that I attended Napier University as a student veterinary nurse. I rotated weekly round the kennels, drug dispensary and surgery theater. Here I shadowed veterinary nurses and veterinary surgeons assisting with tasks such as developing x-ray films, discharging patients, cleaning, minor procedures, handling and drug dispensing. I learnt a lot from this experience which also increased my interest in animal care and pharmacology.

Edinburgh, United Kingdom

I organised work experience whilst still in high school to work along side the veterinary nurses at the Royal Dick veterinary small animal hospital. Here I assisted in the kennels and exotic animal ward with cleaning, feeding and animal handling.

Bachelor Of Science (Bsc) (Hons), Applied Pharmacology, 1St

Activities and Societies: Societies- Choir and Good Food Society.

Pass

6 month (1 semester) exchange with QMU sister University at La Trobe in Australia. Completing courses and exams in microbiology.

Veterinary Nursing

7 Highers, 1 Advanced Higher

Standard Grades - Grade 2 - French, Maths, English, Art, Physics, Geography, Biology & Chemistry. Higher's - Maths (C), English (B).

Summer School For Veterinary Medicine, Pass

2 week summer course for veterinary medicine including wet labs, lectures, farm animal and small animal hospital experience.