Maxine Cox Email & Phone Number

London Area, United Kingdom

London, England, United Kingdom

Spearhead the clinical governance agenda for the Children's Surgery, Theatres, and Anaesthetics Directorate, ensuring the robust implementation of the Trust's patient safety strategic plans and priorities.Drive a culture of excellence in patient safety within paediatric surgery by promptly investigating patient safety incidents utilising root cause analysis and implementing impactful, achievable, and measurable actions.Lead on complaint resolution, ensuring responses are accurate, accessible and drive improvement.Ensure readiness for CQC inspections and oversee the preparation of services accordingly.Provide comprehensive training and education on clinical governance processes for staff, setting an example in fostering a just and supportive patient safety culture.

Played a pivotal role in reinstating and reinvigorating the collection of patient experience data within the Trust, actively engaging with staff to reinstate the Friends and Family Test (FFT). Achieved a remarkable 633% increase in the volume of surveys within just three months, significantly expanding the data collection efforts.Successfully managed the end-to-end procurement process for a new FFT provider, ensuring a seamless transition and uninterrupted data collection.Implemented a comprehensive reporting system for patient experience data, utilising a sophisticated multiple-chart statistical processing control (SPC) tool. This enabled the identification of key themes and trends across services, leading to actionable recommendations for improvement.

Led the development and writing of high-quality medical and pharmaceutical articles for publication in peer-reviewed medical journals, ensuring adherence to rigorous scientific and publication standards.Played a senior role in content development and project organisation for large international medical congresses, establishing strong relationships with Key Opinion Leaders. Collaborated with team members and external organisations in high-stress, time-sensitive environments during on-site events.Analysed and presented scientific data from clinical trials, developing interactive and understandable methods to present data to the medical community.Worked closely with clients to develop strategic publications plans aimed at increasing the impact and reach of projects. Leveraged expertise to provide valuable insights and recommendations on publication strategies.

London, United Kingdom

1:1 Biomedical Sciences, Biomedical Sciences, General

• Awarded the Dean’s List in recognition of outstanding academic achievement • Achieved First-Class award from first year through to third.

Education record

A-levels: Biology (A*), Chemistry (A), Spanish (A*) AS-levels: Maths (A) 10 GCSE's all A* and A