Social media management (scheduling, content creation, content editing, analytics tracking) and community engagementCreating SOPs and outreach templatesMaintaining digital asset organization, making workflow more efficient

Checking in clients and explaining the workout to first-timers, ensuring a seamless transition between classesContacting clients through a CRM system (Axle), answering their questions and managing memberships. Reconciling balances and reaching out to clients who need to update necessary informationEnrolling new members as well as updating clients memberships and packagesMaintaining a clean, organized, well-stocked studio

Managed sample trafficking and gifting send outs on behalf of all clients; included packaging, hand-writing notes, creating shipment labels on FedEx Shipment Manager, and scheduling pickups of items.Merchandised and styled the showroom and maintained organization of back of house sampling space to ensure efficiency in order and gifting fulfillment.Assisted with maintaining robust media lists and completing weekly, monthly, and yearly client reportingClipped media coverage in a timely manner to present to clients via Google Slides.Created a weekly culture report in Google Docs to send to clients, tailored to each company’s interests.Created a master-list of media, industry, and influencer contacts.

Conducted multi-channel research (Nimble CRM, LinkedIn, social media, professional and personal sites) approx. 2,000 company contacts to ensure accuracy of data in the databaseCreated a culture calendar of museum, art gallery, and festival events to identify prospective event partnersContributed to sales meetings and strategy sessions, provided pitch and client notes to circulate to the internal team post-call, resulting in optimized post-meeting activitiesFormatted client outreach emails and proposals.

Assisted stylists on photoshoots by keeping strict records of our clients' items, ensuring each piece went back to the correct place in the condition it was given to us in, as well as acquiring extra items (props and other necessities) for both the photoshoots and those assisting them.Liaised with fashion houses and PR personnel to transfer garments to and from photoshootsGathered research and prepared interview questions for magazine feature piecesManaged interview transcriptions and photoshoot credits for online and print publication

Checked out customers and promoted the app and rewards system to incentivize customer returnAssisted with inventory and maintenance of the storeAddressed customer questions and complaints effectively and timely

Tracked key performance indicators throughout the day such as number of sales, units pertransaction, and average dollars per saleInteracted with potential customers, highlighting the various new inventory, utilizing the floor setsand color storiesCreatively marketed the new inventory by styling mannequins and showcasing key products toencourage consumer buyingMaintained the top ADS for all stores in the month of December 2021

Assisted CEO at luxury communications consultancy that specializes in VIP dressing, creative direction, and brand ambassador partnershipsResearched upcoming awards shows (Cannes Film Festival, Oscars, Grammy’s) and festivals (Coachella, Governors Ball music festival) for opportunities to promote clientsGathered lists of potential placements with their appropriate contact informationTransported and stored clients' items between stylists and fashion houses.