Maxine Dobson Email & Phone Number

Oaks, Pennsylvania, United States

• Manage and prioritize day to day operations of a $4.5M full service restaurant – P&L, inventories, purchasing, receiving, scheduling and social media management• Hire, mentor and develop managers and hourly staff of 60+• Grow sales through special events, community connection, marketing and in store incentive programs• Maintain restaurant safety and sanitation ServSafe & EcoSure standards

Pino Bianco

• Responsible for front of house operations of a 200 seat, $3M upscale Italian restaurant and full service bar• Work with all 35 front of house employees to meet personal development objectives through training, coaching and annual evaluations• Daily activities include table touching, restaurant walk-throughs to ensure cleanliness, scheduling all FOH employees, assisting and supporting all FOH employees including resetting tables, running food and hostess on busy nights• Achievements include: Increasing Year to Year net profit 23%, cover counts 35% and gross sales by 8%

- monitored open sections and tables of dining room, understand table numbers and sections to properly seat- worked with the food and beverage menus to use suggestive selling, increasing the APC- started management STAR program

Syracuse, New York Area

- worked closely with the hotel sales team to create overnight packages, leisure group and corporate group accounts- focused primarily on banquet and event detailing - i.e. catering, itineraries, travel and over night room accomodations- responded to incoming inquiries, placed pro-active sales calls and conducted property tours

- greeted guests upon arrival, check-in and check-out and help with guest requests- completed daily reports, create group reservations, group blocks, reservation requests and essential paperwork- worked with guests regarding complaints- OnQ, PBX and some RandI experience

Syracuse, New York Area

- trained new employees, scheduled meetings, verified and approved employee timesheets and schedules- continued and created new contact with vendors and suppliers, placed orders on a weekly basis- attended biweekly meetings with business manager to review monthly budget reports and staff performance

Myrtle Beach, South Carolina Area

Create daily activity schedule, recruit children to participate in activities, market and sell crafts

Syracuse, New York Area