Maxine Jackson Email and Phone Number

Schedule approximately 20 to 30 patients daily;Collect co-payments from patients;Confirm patients appointments for next day;;Call patients each day to confirm appointments, or reschedule appointments;

Schedule new patients follow up appointments, and treatment incomplete..Scan documents for patient’s charts, verify insurances, adhere to company policies, OSHA, and HIPPA Compliance. Educate, discuss treatment plans for General Dentistry treatments with patients, which included the procedures, treatments, and diagnosis..Discussed dental benefits when applicable as well as send pre-estimates.Responsible for patient payments such as Blue Cross Blue Shield and self pay patients. Check telephone encounters for missed appointments and schedule accordingly, schedule six month recalls as needed.

Schedule new patient, follow-up appointments, and treatment incomplete. Set up and break down treatment rooms, scan documents for patients charts, verify insurances, Adhere to company policies, OSHA, and HIPAA Compliance. Educate, discussed, and coordinate orthodontist treatment plans and general dentistry treatments plans with patient, which included the procedures, treatments, and diagnosis. Discuss dental benefits when applicable as well as send pre-estimates. Responsible for payment discrepancies, billing, account maintenance, and reconciliation with Medicaid and all major insurance carriers such as Medicaid, Blue Cross Shield, Concordia, Aetna, Guardian, MetLife, Alliance, MDIPA, and self-pay. Counsel patients who had delinquent accounts to develop financial arrangements/commitments. Mail insurance claims, x-rays, and models to insurance companies. Maintain bookkeeping of cash/credit transactions, daily deposits, and invoices. Monitor treatment plans, case acceptance, production, and collection. Provide administrative support to staff members across a fast-paced dental practice. Prepare, pulled, maintained patient’s charts for daily. Process patients’ claims and performed verification of insurance coverage and benefits. Perform daily administrative duties such as bookkeeping, accounts payable & receivable, faxed, filed, answer multi-line phone system, ordered supplies, etc.

• Acted as a liaison between the Orthodontist, Oral Surgeon, staff, patients, and insurance companies.• Scheduled new patient, follow-up appointments, and treatment incomplete.• Adhered to company policies, OSHA, and HIPAA Compliance.• Responsible for negotiation, completion, and submission of insurance companies and patients in-house contracts.• Submitted extraction letters to doctors as well as referral letters.• Educated, discussed, and coordinated orthodontist and oral surgeon’s treatment plan with patient, which included the procedures, treatments, and diagnosis.• Discussed dental benefits when applicable as well as send pre-estimates.• Responsible for payment discrepancies, billing, account maintenance, and reconciliation with Medicaid and all major insurance carriers such as Medicaid, Blue Cross Shield, Concordia, Aetna, Guardian, MetLife, Alliance, MDIPA, and self-pay.• Counseled patients who had delinquent accounts to develop financial arrangements/commitments.• Mailed insurance claims, x-rays, and models to insurance companies. • Maintained payroll and bookkeeping of cash/credit transactions, daily deposits, and invoices.• Monitored treatment plans, case acceptance, production, and collection. • Provided administrative support to staff members across a fast-paced dental practice.• Prepared, pulled, maintained patients charts for daily.• Processed patients’ claims and performed verification of insurance coverage and benefits.• Performed daily administrative duties such as bookkeeping, payroll, accounts payable & receivable, faxed, filed, answered multi-line phone system, ordered supplies, etc.