Maxine P Email & Phone Number

Colombo, Western Province, Sri Lanka

Dubai, United Arab Emirates

Sri Lanka

Franchisee for brightrobin hybrid development centres sri lanka and maldives

Colombo

a. In-charge of operations at front office and heading a team with over 120 staff members. Overlooking day to day operations including consultants, clients and patients. b. Incharge of resolving issues amongst and communicating between inter departments and nursing staffc. Incharge of Inquiries, Channeling, Radiology, Admission, Dental, Oncology and.

Negeri Sembilan, Malaysia

2. ZENITH INTERNATIONAL SCHOOL - MalaysiaSocial Skills Teacher, Human Relations.January 2016 to December 2017for over 2 yearsa. Human Relations between management and parentsb. Taught Students in Social Skills and Performing Arts and Music for Year 1 to Year 9c Awarded for Outstanding Teacher and Performance Award

Melbourne, Australia

6. CINNAMONS BAR AND RESTAURANT in Melbourne Australia March 2010 to June 2013 (over 3 ½ years) Front of House Manager/Supervisor Customer Service, involving and organizing Events, functions and overlooking restaurant operations based in Melbourne.

Melbourne, Australia

5. SKYBUS (Retail) based in Melbourne Airport Oct 2010 to 2012Express Shuttle Bus Services from Melbourne Airport, handling information counter, Eftpos machines,cash and Customer Service.

Sri Lanka

7. Maritime Holdings Sri Lanka GSA for Etihad Airways November 2003 to August 2004 Assistant Sales Manager Sales and Marketing as GSA for Etihad Airways when they initially launched in Sri Lanka to all Travel Agents. Etihad went independently after a year.

Kuwait

9. KUWAIT AIRWAYS – October 1996 to 2003 Cabin Crew Attendant Emergency Training First Aid Training Hospitality and Service Training Awarded on many occasions for Service and passenger handling on board

Colombo

• 10. TAJ SAMUDRA HOTEL - COLOMBO Assistant Manager Front Office - 1996
• Duty Manageress - Front Office
• Was in charge of Front Office, Cashier, Telephones, billing issues and relevant issues in the hotel
• Keep up Service Standards and to be aware of daily activities in the Hotel.
• To handle Guest Complaints and to resolve them professionally and diplomatically.
• Immediate decision by the Duty Manager to minimize complaints and maintain high standards I left due to the job offer given to… Show more 10. TAJ SAMUDRA HOTEL - COLOMBO Assistant Manager Front Office - 1996

Colombo

• 11. COLOMBO MARRIOTT -1994 to 1995
• Sales Manageress for Events, Room Sales and Banquet Sales
• Worked as Duty Manager
• Bring in corporate clients and maintain good service with existing clients
• Keep Service Standards and to be aware of daily activities in the Hotel. To handle Guest Complaints and to resolve them professionally and diplomatically.
• Immediate decision by the Duty Manager to minimize complaints

Colombo

• 12. COLOMBO HILTON Banquet and Event Coordinator -1992-1993 Coordinator between Sales and Banquet Operations.
• Handling Table Plan and ensuring all equipment and guest requirements been placed
• Ensuring Food & Beverage has been placed and served on time in quality & quantity
• Handling all Banquets Activities
• Keep Service Standards and to be aware of daily activities in the Hotel Also performed as an Entertainer, Singer and host for the Karaoke Bar and club at the hotel