 Ability to prioritize and motivate in a diplomatic manner  Highly reliable with a proven record of excellence and dependability  Thrive on working in a challenging and exciting environment Qualified in handling complaints with ease to the customers satisfaction Able to effectively communicate at various levels with others Can be counted on to complete assignments under tight deadlines  Capable of seeing and accepting different points of view Proven ability and experience working with confidential and sensitive issues Strong communication, judgement and interpersonal skills Proven customer service skills and the ability to exercise diplomacy and tact to ensure strong relationships between the public and the clientSpecialties:  Ability to set priorities, take initiative, problem solve and make sound decisions Ability to work independently and in a team environment Ability to network with other service department and attend weekly meetings Experience working within the hospitality industry Demonstrated cash handling experience Knowledge of the O.H. & S. Act and WHMIS legislation CPR, and First Aid Trained