Records And Operations Excutive
CurrentDocuments Manager ,......• File, record and retrieve relevant documentation and files for Membership, Sales and NPAI departments• Log all queries into the Service Desk software• Manage the communication of faults with the customer• Liaise with relevant third parties to resolve issues where relevant• Update and administer equipment inventories (IT Asset register) for hardware available within the NPA• Distribute hardware and software to employees in line with IT protocols – following IT change management procedure where relevant• Maintain Microsoft Active Directory to provide new user accounts, password resets, disable user accounts and setting up user mailboxes