Working within EMEA (Europe, Middle East and Africa):Created expense reports, budgets and filing systems.Conducted research to prepare, gather and proof briefing materials, agendasand decks for all executive-level meetings.Developed and maintained an alert system for upcoming deadlines on incomingrequests and events.Greeted visitors entering the office, determined the nature and purpose of visitand directed them to the appropriate destination.Processed travel expenses and reimbursements, holiday records, time sheetapprovals.Assisted with team building initiatives and overall support for maintenance oforganisational culture and employee morale.Distributed company-wide announcements, booked conference rooms andcoordinated catering for annual staff development forum.Located and attached appropriate files to incoming correspondence requiringreplies.Frequently used word processing, spreadsheet, database and presentationsoftware.Responsible for creation and maintenance of departmental Intranet websitewhich included all current relevant information and links to HP services andtemplates

First 3 years as Personal Assistant:Diary Management 07/1981 to04/1993E19791980 A Monthly reportsTravel, meetings, expenses, purchase ordersSupported the human resources department in the annual employee reviewprocess to manage performance merit increases.Assisted with team building initiatives and overall support for maintenance oforganisational culture and employee morale.Directed administrative functions for the directors, principals, consultants andkey managers.Frequently used word processing, spreadsheet, database and presentationsoftwareLast 4 years as Business Development/Sales Account RepresentativeResponsible for maintaining and improving on customer relations with existingsuppliers and gaining new accounts through cold calling and existing customer(salon) contactsAccount handling which included sales, promotions, contract renewals and salesincentivesDistribution of POS material and regular retail based seminars within salons andwholesalers alikeAnnual conferences and sales/hairdressing exhibitionsConducted retail seminars to college students

Various positions as follows in order from start date:Clerk TypistSales Administrator/customer service adviserIT Administrator/IT Help Desk (including IT support to all offices in Basingstoke,Wales and Ireland, including training of internally built Business OrderProcessing system nationwide)PA to IT Director