Maxine Pearl Phillips Email & Phone Number

We service professionals-in-transition (unemployed, under-employed and leaders) and students (high school and college)to DISCOVER their everyday natural abilities, DEFINE what success looks like for them, DESIGN a strategy to be successful, DEVELOP actions to meet strategy goals and seek opportunities to maximize their potential, and DELIVER and execute.

Levelless Career Coaching & Consulting is a division of GAMMS Unlimited, LLC. In November 2020, during COVID, we launched Levelless to provide strategic services to professionals in transition (unemployed, under-employed, over looked for promotion or ready for a promotion but unsure how) and students (college-level and high school) to shift their mindset.

• We believe that every person is a masterpiece, uniquely created for a purpose and given natural abilities to reach their destiny. We help you discover or confirm who you are from your core. We guide you through.
• Partner with parents and students
• Facilitate Career and Workforce Readiness
• Career Coaching for employment, college/technical schools, trade, military, and entrepreneurship Adults:
• Professionals in transition (Unemployed, under-employed, lack of promotions, or unsure how to position self for promotion and pre and post retirement). Executive Coaching. Leadership Development. Ability Assessment for.
• Students (High School and College) Intact teams or grade level)

Developed the strategy and processes for the Black Business Olympics which is the non-profit side to Black Business Expo. The strategy began at conception to implementation of a successful process as noted by the team members, waitlist of speakers, moderators, and community engagement.November 2016- Scholarship Member - Came on board to assist with the.

Minato-ku, Tokyo, JP

Human Resources Manager & Training Consultant/Specialist responsible for driving performance management, employee development and learning management areas for Sony Ericsson (Americas). Assisted in managing talent management process for the Americas. Sought after to serve on Corporate Performance Management and Learning Management Advisory Boards..

Zurich, ZH, CH

• Supported 800 employees within a manufacturing facility. Determined training needs, identified delivery source, coordinated the delivery, and evaluated the effectiveness of the training. Managed benefits, employee.
• Observed and analyzed work behaviors to identify root cause of on-duty accidents. Reengineered the training delivery method for equipment operators that resulted in the reduction of on-duty accidents from four per week.
• Identified and implemented the train-the-trainer program as part of the manufacturing development curriculum for high-potentials that increased productivity and reduced the need for temporary workers.

Raleigh, NC, US

• Supervised and managed a team of 300 temporary employees. Managed payroll and workers’ compensation areas.
• Managed by walking about. This improved productivity and decreased on duty accidents from 20% to 5% within four months. I also improved morale which enabled the site to exceed their production rate and met lowest.
• Partnered with HR Business Partners and Department Heads to identify, develop and deliver effective training solutions that aligned and supported corporate goals and strategies, enhanced employee performance, and.
• Designed region's first training philosophy and process that was ISO compliant. Resulted in the company’s ISO 9001 recertification.

Zurich, CH

• Supervised and managed a team of temporary employees.
• Recruited, interviewed, and selected employees.
• Communicated and assigned employees to clients.
• Managed payroll and workers’ compensation areas.
• Resolved customer complaints regarding work performance or service rendered.
• Implemented corporate or departmental policies, procedures, and service standards in conjunction with Executive Team.

Mckinney, TX, US

• Designed, implemented and facilitated the college’s first Performance Management Process and System. Trained administrators and staff.
• Influenced recruitment to provide job descriptions to candidates before the interview that resulted in improved candidate experience by 90% from prior year.
• Created and evaluated position descriptions, recommending classification for exempt and non-exempt status, and salary
• Observed, interviewed, surveyed employees, and conducted focus group meetings to collect job, organizational, and occupational information prior to creating position descriptions.

Managed employee relation, recruitment, and inventory.Promoted and acquired new business.Maintained vendor relationships.

Dallas, TX, US

• Supervised four (4) clerical employees who were responsible for 40 Account Executives
• Designed, implemented and facilitated employee clerical and operational philosophy and processes for Marketing Division.
• Coached employees through employee relations issues, policy interpretation, career development, performance feedback and discipline, and discharge actions.
• . Established performance goals and career objectives.

• Served as Training & Development Office Leader as well as supervised thirty-five (35) employees within a call center. Facilitated training and created supplemental training manuals.
• Forecasted schedule requirements that resulted in outstanding office performance and office recognized as model office to train other managers.
• Selected to appear in Customer Service video for internal training after receiving seven (7) Outstanding Customer Service Awards.
• Coached employees through employee relation issues, policy interpretation, career development, performance feedback, and performed discipline and discharge action

• Supervised thirty-five (35) employees within a call center. Facilitated training and created supplemental training manuals.
• Forecasted schedule requirements that resulted in outstanding office performance and office recognized as model office to train other managers.
• Selected to appear in Customer Service video for internal training after receiving seven (7) Outstanding Customer Service Awards.
• Coached employees through employee relation issues, policy interpretation, career development, performance feedback, and performed discipline and discharge actions.

Certification, Business Coaching

Bs, Business Administration

Executive Education, Leadership Development

Associate, Business Administration

Certificate Of Completiion, Town And Municipality Leadership

Certificate Of Completion, Launch A Successful Business Through Development