Max J.T. Email & Phone Number

Max J.T. is a Monitoring , performance and troubleshooting expert at various companies. Looking for a new challenging job at Various Companies. He possess expertise in mysql, linux, remote troubleshooting, windows, software installation and 39 more skills. He is proficient in English.

Listed skills include Mysql, Linux, Remote Troubleshooting, Windows, and 40 others.

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  Troubleshooter, Technical Support Specialist, System Architect

  Various Companies

  Aug 2004 - Present

  Troubleshooting expert. APM & Synthetic Monitoring, experience with AppDynamics, New Relic and Synthetic Monitoring platforms.Linux, JEE , Weblogic, JBoss, LAMP / LEMP stacks, WordPress, JiraCustomer oriented Technical Support Engineer.Great experience in troubleshooting Linux based Java / JEE distributed applications and LAMP stacks.--------Leaded a Technical Support Team, responsible for all the troubleshooting and problem solving activities for applications written in JEE, PHP, Ruby on Rails, NodeJS, at the software and infrastructure level, in the development, test, validation and production environments.Directly involved into the troubleshooting and problem solving activities in the most critical situations, deep diving into issues at the software and infrastructure level, to investigate and find out the root cause of the problems, analyzing and proposing a solution.Carried out dissemination activities for the development and operations teams in the use of AppDynamics.Directly involved in troubleshooting activities, mainly using AppDynamics, as a support to the project teams, especially in cases where projects are particularly critical and/or with complex software issues.Introduced, for the benefit of the development teams, best practices to write performant code, in order to write reliable applications and facilitate the troubleshooting activities in the production environments.Collaborated on the implementation of a custom framework for distributed remote logging, to be able to centrally track the performance metrics of the multi-tier applications.