- Gained an understanding of the business from multiple levels- Problem-solved in the moment and followed and communicated complex instructions with frequently changing variables- Relayed and clarified info between front of house staff and management. Collect and organize staff and guest feedback- Adhered to management’s ideal vision of an event while also staying flexible and proactive when things don’t go as planned- Often the first point of contact for guests at an event, introducing them to the venue and helping guide their experience

Collaborated with colleagues on cutting-edge projects utilizing generative machine learning. Some examples: - a suite of productivity tools featuring an automated resume builder, an integrated tone-checker for composing important messages and social media posts, plus intuitive calendar and to-do list integrations, and much more- a community mapping project tracking historical and current events and landmarks- an activity partner app that integrates events, maps, messaging and reviews

Provide directions and information to attendees, scan badges, and assist with line management and crowd control at conferences including Dreamforce and Workday Rising.

Assist clients at small and large events with event registration, refreshments, and party setup and breakdown.

Leverage expert design, marketing, coding, and production skills to complete a wide range of print and digital projects for nonprofit and small business clients within the energy efficiency industry, including Home Energy Magazine and Passive House Buildings. Build overall industry awareness and assist with pushing brands forward to the next level, championing energy-efficient building practices to reduce fossil fuel consumption, save money, and provide jobs. Remain current with all SEO and accessibility standards to improve the user experience. Research and implement project management software to facilitate communication and collaboration between teams at all organizations. Manage projects from inception through to distribution, ensuring all deliverables meet budgeting, timeline, and high quality standards.

- Independently investigate and research topics including San Francisco history and culture, social media ethics, disability and neurodiversity, and self-improvement and relationships.- Wrote and edited copy for client marketing materials, websites, e-newsletters, and socialmedia outreach.- Wrote 2-3 event, news, and local interest posts per day for SFist.com for eight years, brought in guest writers and curated a popular local memoir series.- Filled in for Grub Street San Francisco editor wrote family event posts for CBS Bay Area.

I enjoyed scouting out unique events, fun human interest stories, and breaking news for SFist, a blog about San Francisco, averaging 500 to 2,000 page views per post.

· Single-handedly built and designed layouts for six to eight issues per year, processed and pre-flighted artwork, produced figures, designed front covers, output and uploaded high-resolution PDFs to printer's online proofing system; provided clients with sleek and up-to-date ads; pre-flighted and processed client and house ads; produced and updated in-house collateral. · Brought print publication process fully digital, decreasing print time by two weeks; transitioned magazine from black-and-white to four-color process, from Quark to InDesign; transformed publication design and identity. · Facilitated the development and redesign of the website from a clunky and out-of-date format into a user-friendly, paid-subscription based system. · Streamlined optimization of web upload of graphics and text of bimonthly articles into a custom content management system, edited back-end PHP.

· Expedited layout, production, prepress, and upload of sections of the paper to the printer in coordination with fellow designers. · Introduced fresh and timely concepts to front covers and interior layouts; designed and processed client advertising and sales presentations; created photo-illustrations from scratch, on occasion.