Maxwell Hammond Email & Phone Number

Washington, District Of Columbia, United States

• Manage royalty submissions by licensees, ensuring timely and accurate submissions.
• Manage artwork and product approvals within OneTeam’s licensee management system "Direct Licensing Hub."
• Communicate changes and edits that need to be made to licensees in response to product submissions as well as to our licensed properties.
• Ensure accuracy between OneTeam’s body of rights and those being utilized by licensees; management of transfers, roster turnover, incoming freshman, additions of new schools and sports, and more.
• Lead quality of rights analyses, identifying the top college athletes in the country, building relationships with their agencies, and working with college partnerships leads to onboard them into the OneTeam group.
• Serve as key liaison between OneTeam and technology partners, ensuring a smooth experience for athletes and schools by working to resolve any issues as they arise.

Washington, District Of Columbia, United States

• Worked across all departments to meet the licensee’s objectives, including industry research projects
• Coordinated Player engagements with the Player Services Department.
• Assisted with the planning and coordination of licensees activation at various industry and NFLPA events such as Rookie Premier, Collegiate Bowl, etc.
• Engaged in trade media review to identify licensing trends and possible opportunities.
• Assisted with departmental projects such as product approvals, merchandise requests, and social media monitoring
• Maintained the NFL Players Inc. back-of-house tracker, supporting the implementation of new initiatives and organizational efficiencies.

College Park, Maryland, United States

• Created a donation program generating $25,540 from 30 new annual donors in 4 weeks.
• Develop Microsoft Excel databases for tracking key performance indicators, automating commission calculations and reporting sales.
• Prospect, sell and host groups of 300+ to football games.
• Generate valuable lead lists for sales staff using Salesforce customer database.
• Interview, hire, and train new staff as a senior tenured member of the ticket office team.
• Led service team in renewal percentage of Football season ticket holders, second on team for basketball.

College Park, Maryland, United States

• In this position I service a book of 618 Donors plus Football & Basketball season ticket holders through frequent outbound phone calls and personalized email/text communication, while maintaining previous sales.
• Grew relationships with portfolio of 618 donors and season ticket holders through phone outreach and face-to-face appointments
• Renewed $640,244 in season ticket and donation revenue, first on team and exceeding goal
• Sold an additional $352,905 in new revenue, first on team and exceeding goal
• Conducted 60-80 outbound service calls a day to build meaningful relationships with season ticket holders and donors, keeping them updated about renewal deadlines and athletic department initiatives
• Worked games and events to meet season ticket holders at their tailgates and seats

College Park, Maryland, United States

• Generated $352,905 in new revenue, first on team and exceeding goal
• Led Maryland Athletics in bowl game tickets sold
• Utilized CRM to generate lead lists to exceed team goal for bowl game tickets sold

Bloomington, Indiana Area

• Through my experience at this job I developed strong billing operations, customer service skills, ticketing software understanding, and building successful client relationships.
• Handled $50,000+ in account balances through issuing invoices and processing checks
• Utilized ticketing software to manage a customer database
• Sold full seat inventory including season tickets, group sales, and multi-game packages.
• Processed sales through phone calls and in-person transactions.

Bloomington, Indiana Area

• Serving as an assistant coach to the Bloomington High School South Boys' Track and Field team.
• Planned and coordinated practices with shared track use of 120+ athletes.
• Ensured program followed state athletic association safety standards.

Evansville, Indiana Area

• Being a Camp Counselor provided significant experience in leadership, practice in effective communication skills, and required endless critical thinking and creative problem solving. After being promoted to the staff.
• Managed a 10 person team representing 6 different nationalities and an 8 year spread in age.
• Highest year-over-year staff retention rate of all summer camp groups.
• Planned and organized 40 unique group activities per week.
• Succeeded in a fast-paced camp environment requiring flexibility to a frequently changing agenda, with 16 hour days for 6 days of the week.
• Invited to the Mid America Camping Conference for leadership training.

Evansville, Indiana Area

• Summer Camp Cabin Counselor at YMCA Camp CarsonBeing a Camp Counselor provided significant experience in leadership, practice in effective communication skills, and required endless critical thinking and creative.
• Recognized twice for the "Counselor of the Week" award amongst 60 person staff.
• Created woodworking program teaching 75 children per week how to use power tools.
• Instructed groups of children on how to operate dirt bikes.
• Lead team building and character development activities for 10 to 12 year-olds on a weekly basis.
• Thrived in a hectic schedule with long and odd hours, which required a flexibility to changes in the daily agenda.

Bloomington, Indiana Area

• I peer tutored K201, a course teaching Kelley Business School students the fundamentals of Microsoft Excel and Access. I was invited back as a peer tutor after having received an 'A' in the course.
• Aided class of 36 students in developing a fundamental understanding of Microsoft Excel and Access.
• Achieved 2nd and 7th highest grade average of 50 classes per semester.
• Provided additional assistance to students during high demand situations such as exam review sessions.

Bachelor'S Degree, Business Administration, Management And Operations

Bachelors of Science in Sport Marketing & Management with Dual-Minors in Marketing and Business GPA: 3.71 / 4.00 Two-Time Dean’s List.

Master Of Business Administration - Mba, Finance, Marketing, Data Analytics

GPA: 3.73 / 4.00