Max Locher Email & Phone Number

Salt Lake City, UT, US

Arlington, Virginia, US

Toronto, Ontario, CA

Chicago, IL, US

- Manage and prioritize the sprint backlog for a large development team. - Assist the Development, Quality Assurance, and Documentation departments to ensure our maintenance and project backlogs were completed efficiently. - Coordinate the design and acceptance criteria of the user experience for multiple mapping projects, product enhancements, and key.

Analyze user and market data to make informed decisions to create and enhance our public safety software. Obtain customer statistics to better understand how our software is used. Create workflow diagrams, charts, and product specifications. Improve customer relationships by on-site visits, user conference classes, and focus groups.

Worked on a new training team utilizing resources such as online training videos, knowledge base articles, Walkme training's, and webinars to aid users and compliment the software package.Worked with customers/users to resolve technical issues by researching through software, logs, knowledge base, and internet.Manage issue queue and maintain a quality.

Salt Lake City, Utah, US

Capacity ManagerMy duties included acquiring, managing, and dispatch carriers. Worked with both customers and trucking companies to move freight all over the country. This job required me to multi-task between people and software in a high-stress environment

Server My duties included greeting the guests, taking orders, and coordinating with kitchen and bus staff. Cucina Toscana is one of the finest restaurants in Salt Lake City. It has received awards like Small Business of the Year (2011).