Provide tailored global logistics solutions while maintaining a world class customer experience.Established a robust network of referrals and introductions through cold outreach, referral partners, event participation, golf events, and active engagement in chambers and industry groups.Achievements and Goal:2023:- Goal: $890k GP- Actual: $950k2022:- Goal $750k GP- Actual $780kProjects highlighted in multiple case studies.

•Transported luxury vehicles to Cadillac dealerships and customers across the mid-west.•Ensured a safe and successful transfer of the vehicle to its destination.•Thoroughly inspected newly traded vehicles before accepting delivery from dealership.

•Traveled throughout Michigan to various venues. •Cadillac product and walk-around specialist working special events at local Cadillac golf tournaments.•Used highly developed oral communication skills to inform golf participants of the different technologies, models and packages that Cadillac has to offer.

During my apprenticeship at ICAT Logistics DTW, I shadowed every department of the company to gain knowledge and experience about the entire operation: Domestic, international, trade show, air freight, sea freight and ground freight shipping. My far-reaching experience helped me learn every aspect of our operations by:· Assisting drivers with pick-ups and deliveries · Assisting with sales calls · Helping with sales meetings · Making cold calls to potential clients · Preparation and delivery of training materials· Working in a fast-paced team environment· Using CMS (Contact Management Systems)· Learning about SOP for picking up and delivering cargo to the airport· Using supply chain software that is involved in the production and distribution of goods

•Prepare and manage tee times.•Processed confidential data and daily paperwork. •Enthusiastically conversed with costumers to ensure guests needs are met.•Assisted customers in selecting apparel and merchandise.•Prepared shop by rearranging stock, retagging merchandise, and maintained a clean environment to ensure a positive customer experience.