- Manage the feature development of an ecommerce experience based on a deep understanding of our customer and business needs.- Execute initiatives necessary to maximize ecommerce revenue.- Scope, prioritize, and coordinate projects, deadlines, and team resources to advance implementation performance - Translate high level strategy into detailed technical requirements and work with a UX/UI team high fidelity prototypes. - Work closely with our offshore development team to accelerate delivery while maintaining a high level of quality. - Work closely with clients and stakeholders to identify ways to increase usability and conversion of various sales enabling applications

Worked on a large scale custom Salesforce SAAS implementation for a Fortune 500 media company. Completed SIT, UAT, Launch, and Post Release Support for Clients in Los Angeles, London, and Australia.

Worked with HIRE, MSFW, and the Federal Bonding Program to create databases for storing client data, monitoring staff progress, and to make federal reporting more accurate and efficientUsed Six Sigma techniques to generate a comprehensive review of the MSFW program looking at qualities such as efficiency of funding use, and accuracy of federal reporting Mapped the client intake process to help implement standard operating procedures for field agents resulting in consistent customer service across all Indiana WorkOne CentersConstructed a detailed CBA using quantitative risk analysis to help directors make an informed decision on an automation project that cost more than 1 million USD.