Dedicated Customer Support Specialist and Sales Representative with extensive experience managing demanding clients and conducting successful face-to-face engagements. Skilled in delivering exceptional service, fostering client relationships, and driving sales through tailored solutions. Proven ability to resolve challenges efficiently and enhance customer satisfaction while meeting business objectives.
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Account ManagerAtollsWarsaw, Pl -
Sales RepresentativeSzkoła Biznesu Laba Nov 2024 - PresentWarsaw, Mazowieckie, Poland• Serve as the primary point of contact for clients, providing expert guidance on tailored educational course offerings to meet corporate and individual needs.• Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and long-term engagement.• Utilize CRM tools to manage, update, and organize client data, ensuring accurate and up-to-date records to support seamless customer interactions.• Monitor sales metrics and prepare regular performance reports to track progress toward team and individual goals. -
Junior SalesmanElab Education Laboratory Jun 2024 - Sep 2024Warsaw, Mazowieckie, Poland• Proactively engaging with clients, identifying their specific needs and tailoring customized offers to enhance customer satisfaction and drive sales.• Organizing and conducting in-person meetings, effectively building strong client relationships and facilitating successful negotiations.• Participating in video marketing campaigns, leveraging multimedia content to increase brand visibility and engage a broader audience.• Utilizing CRM software to manage customer relationships and track sales activities, ensuring accurate reporting and analysis. -
Vip Services RepresentativeHuuuge Games Feb 2023 - Mar 2024Szczecin Metropolitan Area• Cultivating robust relationships with VIP clients and adeptly overseeing all aspects of their engagement within the organization.• Addressing and resolving users' concerns regarding the services and accounts, delivering proactive and adept customer support.• Collaborating with both marketing and production departments to ensure cohesive operational efficiency.• Actively engaging and attending face-to-face events to fortify professional connections and broaden business prospects.• Preparing and curating essential documentation related to the players' activities.• Devising and implementing in-game campaigns and exclusive offers catered to service users. -
Customer Service SpecialistSkinwallet May 2021 - Feb 2023• Resolving ongoing users' requests related to the service usage.• Monitoring of transactions and payments initiated by the market users.• Detection of fraudulent patterns in KYC/AML procedures.• Close cooperation with marketing and development teams in order to ensure the highest possible satisfaction among the service users.• Community management of specified social media profiles.• Server development and maintenance for an NFT project. -
Customer Service AgentMajorel Sep 2020 - May 2021Szczecin, Zachodniopomorskie, Poland• Updating the current personal information and documentation of PayPal users and businesses.• Validation of refund claims, and dispute settlements.• Communication with PayPal users related to the modifications made to their profile account.• Data verification of worldwide users and adapting to the given region legislation. -
Freelance English TutorFreelance Apr 2016 - May 2021Zachodniopomorskie, Poland• Organization of foreign language classes for every age group and businesses.
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English Language TutorMobile Lingua Jan 2019 - Mar 2019Szczecin, Zachodniopomorskie, Poland• Language tutoring and consulting for businesses.• Language activities and exercises arrangements.• Taking care of necessary documentation.
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Customer Service Assistant (Intern)Master Machine & Repair Corp. Jun 2016 - Dec 2016Chicago, Illinois, United States• Preparing offers for the company’s clients.• Resolving customer’s requests regarding the transactions.• Managing documentation related to the budget.
Max Muszyński Education Details
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Economics And It Applications
Frequently Asked Questions about Max Muszyński
What company does Max Muszyński work for?
Max Muszyński works for Atolls
What is Max Muszyński's role at the current company?
Max Muszyński's current role is Account Manager.
What schools did Max Muszyński attend?
Max Muszyński attended Uniwersytet Szczeciński.
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Max Muszynski
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