Max Pagliarulo Email & Phone Number

Chandler, Arizona, United States

Chandler, AZ

1260 S Spectrum Blvd, Chandler, AZ 85286

• Handle 30+ inbound chats/calls per day, answering questions, teaching, and troubleshooting issues
• Combine technical knowledge with business acumen to individually address customers’ needs
• Create lasting customer relationships by consistently following through, setting proper expectations, and advocating for client issues

Scottsdale Community College

• Provided technical support/guidance to faculty, staff, and students via telephone, email, chat, and in-person
• Documented procedures, tutorials, FAQs, and reference guides for knowledgebase

Phoenix, Arizona Area

• Design SharePoint sites, pages, libraries, lists, and workflows.
• Produce and maintain online undergraduate admission applications for several Universities and integrate payment processing for application fees
• Debugging of custom in-house Microsoft Access program and development of queries and reports
• Salesforce Administration, including creating new user accounts, preparing reports, generating company records, resolving tickets in issues queue

• Co-launched & established a successful food delivery logistics operation.
• Streamline the distribution of food deliveries via automobile, in order to safely and efficiently uniteclient with product whilst maximizing business revenue.
• Develop and maintain client-relations.
• Conduct or otherwise facilitate all steps of the P.O.S. transaction system.

• Player Assistant & Outside Services Mar ‘05 – July ‘06
• Provided and received constant communication with work team.
• Independently built and designed spreadsheet program which documented timekeeping for payroll andcalculated the pro-rata distribution for thousands of dollars in daily tips.
• Fostered a positive experience by providing members and guests with individualized customer service,such as assistance with valet and golf club conveyance.
• Managed the consistent and efficient deployment of golf groups from the 1sttee; maintaining timelinessthroughout the course experience.

Bachelor Of Interdisciplinary Studies, Healthcare Innovation & Sociology

40-page senior thesis titled "Interdisciplinarity and Health Innovations: A Summative Evaluation," which yielded a perfect score.

Associate Of Science (A.S.)

Associate Of Arts (A.A.), General Studies