Max L. Email & Phone Number

Sarasota, Florida, United States

As an IT Engineer, I actively contribute to maintaining the company's high productivity through my involvement in diverse projects. My responsibilities encompass addressing issues and bugs in databases and UI software, ensuring seamless functionality. In this role, I play a crucial part in troubleshooting and resolving software glitches, escalating complex problems to the development team for comprehensive solutions. Additionally, I handle in-house hardware concerns, performing repairs and replacing parts as necessary. My duties extend to efficiently issuing hardware to employees within the company, fostering a smooth operational environment. Working with a broad spectrum of software and hardware, I constantly engage with the technological landscape to enhance the overall efficiency of our systems.• Engage in multiple projects aimed at optimizing the company's overall productivity.• Identify and rectify issues and bugs in databases and UI software, with a focus on prompt resolution. Escalate complex bugs to the development team for thorough examination and fixes.• Perform in-house hardware maintenance, addressing malfunctions, and replacing parts as required. Responsible for distributing hardware to employees within the organization.• Collaborate with various in-house software and hardware, ensuring seamless integration and functionality.

Sarasota, Florida, United States

Active and productive member of a data analyst team that performs many types of data searches, make decisions based upon results and/or client requests and apply information to the file as required. Validating quality of files using established best practices and invoking proprietary algorithms to enable better estimation of certain metrics. Trusted advisor and team collaborator with the purpose to enhance client satisfaction and improve business operations.• Researching multiple property and putting together information related to the property for clients• Collecting and organizing data according to county, state, city, etc• Organizing metadata into easily read files• Inputting information into a client’s database• Maintaining quality of automated bot processing and providing feedback on improving the process

Managed the processing and categorization files and maintenance of online video databases. Promoted and supervised advancements with social media (Instagram, Facebook, Twitter) for maximum visibility. Performed and edited sound effects and voice-over projects.• Collaborated on various projects with prominent YouTube personalities.• Provided strategic guidance on plot and character development within productions.• Contributed to talent scouting for project needs, including voice actors and scriptwriters.• Edited and integrated sound effects across multiple videos while ensuring consistent audio quality.• Provided voice-over performances for multiple characters.• Co-managed social media platforms for the YouTube channel.

Sarasota, Florida Area

Experienced Social Media Moderator responsible for the implementation of a more warm and “human” approach to communications with external customers. Recognized as a knowledge expert I was promoted to the highest “tier” of customer support escalation path.• Responsible for the resolution of customer and store cases utilizing several social media platforms including (I.e. Facebook, Twitter, Instagram, Google +, Pinterest, and YouTube• Trainer of corporation best practices and technologies.• Manage projects to cure issues that involve multiple customers• Creation of protocol and related training materials for other moderators to follow to meet customer service requirements• Collaboration with colleagues to identify, develop, and implement customer support solutions

New York, New York, United States

As a videographer for Touro College, I traveled between campuses, recording student speeches and presentations for the General Education Evaluation. I provided guidance to students and managed our online video database (Kaltura), ensuring smooth access to educational content.• Traveled to various campuses to facilitate and record students' speeches and presentations as components of General Education Evaluation.• Provided guidance to students on optimal filming placements and offered support and encouragement throughout the speech presentation process.• Oversaw the organization, processing, and classification of files, as well as the upkeep of an online video database (Kaltura).

Brooklyn, New York

As Sous Chef, I managed fry and grill cooking, trained staff, and upheld high standards even during busy periods. I maintained kitchen cleanliness rigorously.• As Sous Chef, handled everything from fry cooking, grill cooking, and training• Maintained quality during times of heavy traffic while keeping up with the restaurant's high standards and attention to detail• Maintained kitchen cleanliness