Union Electrician Apprentice

Accomplishing the client's goals by advising on appropriate small-group benefits offerings. Partnering directly with small business owners in analyzing their company attributes, eligibility, upholding timely communication, hosting open enrollment, and implementing Gusto tools so clients can achieve their unique Health benefits goals.

The All-in-one people platform, Payroll, HR, and Benefits. Each year we process tens of billions of dollars of payroll and provide employee benefits—like health insurance and 401(k) accounts—while helping companies create incredible work places. Our people platform helps small business owners seamlessly take care of their hardworking teams. This is how me create a world where work empowers a better life.

Team organizer in a highly collaborative, cross-functional, and technical environment within network and telecommunications industry. On-boarded to design and implement efficient client on-boarding process and Project Management strategies to address large and short-term business needs. Implementation of project management methodologies with a focus on agile principles, to ensure that the team is fully functional, productive, accountable, and focused on customer satisfaction.

Driving initiatives with QA managers to logically design software system features and allow for the most efficient and impactful software experience. Run functional, acceptance, and regression testing sessions while creating comprehensive through testing results documentation. Compile and escalate user stories to product owner and developers for backlog refinement. Communicate internally with users on release implications and status. Providing solutions during first level trouble shooting through critical and analytical thinking.

Oversaw the design and development of custom products by consulting with clients on their specific needs and then collaborating with product technicians to ensure that the final product met client expectations and requirements. Implemented agile methodologies and acted as Scrum Master to better facilitate communication between client and product technicians, reducing the number of product revisions and amount of time needed for product development.

Directed the annual Leapfrog Hospital quality survey to encourage active participation among hospital staff, compile and analyze results, and present results to key stakeholders. Managed logistical challenges such as working around staff work schedule and administering survey in order to deliver the project on time.

Assembled prototypes and final versions of Neutron Detection Units. Revised the assembly line process so that products could be produced more quickly and with fewer errors. Oversaw beta testing of new products and used data found during beta testing to suggest changes to the design so that the product would better serve customers.