Maxwell Taul Email & Phone Number

St. Louis, Mo, Us

Weldon Spring, Missouri, United States

- Administer and automate technologies such as Hasicorp Vault, Jenkins, Nexus (transitioning to Artifactory), Kubernetes (MKE transitioning to OpenShift), GitHub, GitGuardian, SonarQube, self-hosted Smee.io server and clients, DataDog, SolarWinds, and Docker images (Linux and Windows).- Develop and maintain automation scripts and tools using Python, Jenkins DSL/Groovy, PowerShell, Bash, and Ansible, to streamline operations and enhance efficiency.- Utilize strong knowledge of Linux and Windows operating systems to provide administration and troubleshooting support.- Apply active directory and LDAP concepts to manage RBAC and authentication systems effectively.- Work closely with the development teams to ensure smooth deployment and operation of APIs written in Python, following industry standards, and leveraging different frameworks.- Implement and maintain CI/CD pipelines using tools such as Jenkins, GitHub Actions, and Artifactory, ensuring seamless delivery of software and services.- Enhance observability using DataDog and maintain reliable operations.- Participate in an on-call rotation to provide support and troubleshoot operational issues when necessary.- Demonstrate a self-starter attitude, effectively balancing priorities and managing time.- Maintain a well-organized approach and display a customer service mindset in all interactions.- Apply agile practices, working in two-week sprints, and gather requirements to design and implement solutions with a holistic view of the company's context.- Contribute to documentation efforts, writing in Confluence and creating informative readme files.

O'Fallon, Missouri, United States

• Implement solutions to manage Azure/AWS infrastructure via code.• Engage and improve the lifecycle of the Azure/AWS platform and platform services - fromdesign to deployment, operation, and refinement.• Scale systems sustainably through mechanisms like automation and evolve systems bypushing for changes that improve reliability and velocity.• Support production 24/7 environment as part of a global team. Practice sustainable incidentresponse and blameless postmortems.• Release deployments that have suitably passed quality and security gateways.• Debug, optimize code, and automate routine tasks.• Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operations, and refinement.• Analyze ITSM activities of the platform and provide feedback loop to development teams onoperational gaps or resiliency concerns• Support services before they go live through activities such as system design consulting,capacity planning and launch reviews.• Maintain services once they are live by measuring and monitoring availability, latency, andoverall system health.• Scale systems sustainably through mechanisms like automation and evolve systems bypushing for changes that improve reliability and velocity.• Support the application CI/CD pipeline for promoting software into higher environmentsthrough validation and operational gating, and lead Mastercard in DevOps automation and bestpractices.• Practice sustainable incident response and blameless postmortems.• Take a holistic approach to problem solving, by connecting the dots during a production eventthru the various technology stack that makes up the platform, to optimize mean time to recover• Work with a global team spread across tech hubs in multiple geographies and time zones• Share knowledge and mentor junior resources

-Manage the Global Fleet of Windows and Mac Workstations, Terminal Servers, and printing devices.-Automate PC patching and Software deployment with SCCM.-Assist in the setup and deployment of AWS Workspaces for the organization-Manage Windows Intune and Autopilot Devices-Package and customize software installers for various business units using InstallAware.-Participate in the planning and execution of infrastructure upgrades pertaining to Global end-user devices. -Identify and remediate security vulnerabilities within the organization-Participate in maintenance windows.-Manage and resolve escalations from regional support teams.-Create training documents and meetings for the regional support teams to work as efficiently as possible. -Interface with executive management other teams to determine needs and requirements for their end-user devices.-Manage and implement Group Policy-Manage AD Organization and OU's

Chesterfield, Mo

-Support the 1500+ device USA Windows PC environment-Maintain Workstation Windows and 3rd Party patch compliance and remediate as nessecary.-Troubleshoot the VOIP Phone Clients-Maintain and monitor the fleet of enterprise MFP's-Provision and administer employee mobile phones with an enterprise-grade MDM-Maintain a good working relationship with other business units, and apply feedback to grow the team-Travel to remote locations as necessary to support mergers and acquisitions.-Assist in the migration from on-premise Exchange to Office 365.-Automate processes such as patch remediation and PC fixes with Powershell.-Work with vendors to find resolutions to software bugs and defects.

-Provide expertise and recommendations to solve complextechnical issues in addition to making recommendations for client issueresolution.-Participate in both Acropolis in-house and client projects.-Participate in both Acropolis in-house and client systemsdesign.-Assist in the design, recommendation, and support ofboth legacy and current client systems.-Support all Client Software

Alton, Il

As a Computer Technician at the Alton CUSD #11 Technology Department, my responsibilitiesinclude:-Supporting Staff and Students with issues pertaining but not limited to: Desktops, VOIPPhones, Meraki wireless AP's, Windows and Mac Laptops, and Devices running ChromeOS.- Manage a Zultys MX Phone System- Manage a Siemens HiPath Phone System- Troubleshooting and repairing Servers and Network Equipment.- Keeping Data Closets and Patch Panels Neat and Organized.- Replacing Dated Equipment.- Providing First Level Network and User Account Support.- Administering Users with Active Directory and Google Apps Admin Console.- Working with Adminstration and Principals to find Solutions for Staff Technology problems.- Imaging and deploying computers with System Center for the assigned schools.- Installing Educational Software for Clients.- Repairing Chromebooks. -Prioritizing Help Desk Tickets.- Repairing Desktops.

Alton, Il

Alton, Il

-Manage a Windows Server 2008 Domain environment with 15-20 users and 10-15 devices.- Facilitate the scheduled maintenance of the server, company owned desktops and copiers.- Successfully deployed a Digital Signage Platform based on Raspberry Pi computers.- Designed the company website and configured cron jobs to import fresh data every evening.- Configured the Office's Music on Hold System.- Performed technology related purchasing on behalf of the company.- Supported end users with technology related problems from mobile devices to desktopcomputers.- Trained end users on workplace technology best practice.- Managed a Nortel Phone and Voice mail System.- Implemented a Backup System with Offsite and Onsite Backups with Redundancy.