Max Taylor Email & Phone Number

London, England, Gb

Aylesford, England, United Kingdom

Cardiff, Wales, United Kingdom

-Collaborated with businesses of all sizes and industries, both locally and nationally, to effectively source and manage their comprehensive print and packaging requirements.-Developed and implemented innovative packaging & print solutions, ensuring that all products met high standards of quality, functionality, and aesthetic appeal.-Specialized in sustainable packaging & print initiatives, providing clients with expert guidance on environmentally-friendly packaging options and strategies to achieve sustainability goals.-Educated and supported clients on best practices in sustainable packaging, driving awareness and adoption of recyclable and eco-friendly materials.-Managed multiple packaging projects simultaneously, from initial brief through to final delivery, ensuring on-time and within-budget execution.-Maintained strong relationships with suppliers, negotiating cost-effective sourcing while meeting ethical, environmental, and quality standards.-Provided detailed analysis and reporting on packaging spend and usage, identifying opportunities for cost reduction and resource optimization.-Ensured compliance with industry regulations and sustainability targets, keeping abreast of the latest legislative changes and environmental standards.

As a Customer Sales Specialist at Admiral, I played a pivotal role in enhancing customer satisfaction and driving sales growth through strategic customer interactions and coaching initiatives. Top of sales leader board in my first month (company-wide), maintaining this high level throughout my tenure. Key responsibilities:-Initiated contact with existing customers to discuss their insurance needs and introduce them to Admiral's Multicover product. Utilized persuasive communication skills to highlight the benefits and potential savings, resulting in a high conversion rate.-Promoted Multicover Savings: Provided tailored recommendations to customers on Multicover policies, effectively explaining how bundling insurance products could lead to significant cost savings and enhanced coverage.-Team Coaching and Development: Coached team members on conflict resolution, successful selling techniques, and customer relationship management. Conducted training sessions to share best practices and improve overall team performance.-Conflict Resolution: Utilized strong problem-solving skills to resolve customer issues and concerns promptly and effectively, ensuring a positive customer experience and maintaining high satisfaction levels.-Customer Relations: Built and maintained strong relationships with customers through regular follow-ups and personalized service. Ensured customers felt valued and understood, leading to increased loyalty and retention.-Achieved Sales Targets: Consistently met and exceeded sales targets through a strategic approach to customer engagement and sales techniques. Demonstrated commercial acumen in identifying upsell opportunities and maximizing revenue.-Feedback Implementation: Actively sought customer feedback to identify areas for improvement in service delivery and product offerings. Collaborated with the product development team to implement changes that better met customer needs.

Cardiff, United Kingdom

Customer assistant role working in various departments as salesfloor assistant in womenswear, assistant in foods department and warehouse operative.