Max Chan Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

Seattle, Washington, United States

Assist in Lumen Field and Starfire Sports match day presentation activities and elements, including national anthem performances and special guest appearances.Supervise match day volunteers and liaison to Sounders FC staff to fulfill activations.

Seattle, Washington, United States

Seattle, Washington, United States

Created ticket sales-related email campaigns for Washington Athletics programs (primarily the nine ticketed programs), targeting various demographics and groups.Collaborated with Husky Athletics Marketing, Sundodger Creative, Retention, Ticket Operations, Husky Sports Properties and other units to advance the brand and growth of Husky Athletics.Drove e-commerce conversion, average order value, email signups, and other goals through user-level content testing, personalization, and messaging segmentation.Operated dashboards with goals of increasing engagement rates, generating revenue, and growing databases.Developed lead generation initiatives in conjunction with the Digital Strategy team using Eloqua system, GoHuskies.com website and social media channels.

Seattle, Washington, United States

Seattle, Washington, United States

Oversee Gymnastics marketing, promotions and meet day experience.Athletic Department representative for the Dawg Pack student fan group, working directly with student leadership and developing evolving strategies to engage students through athletics.Coordinated promotion and execution of the inaugural student-exclusive Montlake Madness basketball preview event and live concert, resulting in an attendance of over 3,000 students.Direct supervisor to undergraduate intern staff, managing schedules and sport-specific training throughout a fluid quarter system.

Lynchburg, Virginia, United States

Oversaw Volleyball and assisted Basketball, Baseball, Tennis marketing and promotional efforts, including game production, community outreach, and limited budget management.Initiated programming and ticket sales for Student Flames Club benefits program, generating over $24,000 in revenue and increasing overall student engagement with Liberty Athletics programs.Liaison to LUnatics student fan group, hiring student director and assisting in recruiting student volunteer support, coordinating campus events, and planning game day activities.Hired and trained 21 student and post-graduate interns for game day and general marketing support.

Lynchburg, Virginia, United States

Enhance stadium atmosphere, operating audio system (SoundDirector) as official DJ for home games.Manage of official team Twitter account, including game promotions and live game updates.

Greater Seattle Area

Coordinated initiatives and grassroots marketing to drive attendance at all 9 ticketed sports, including managing community events and game day activities, delivering giveaways, facilitating local appearances, etc.Utilized campus outreach channels, boosting student attendance for all ticketed sports programs, notably men’s soccer (70%), women’s basketball (68%), women’s gymnastics (50%), and women’s volleyball (30%)Hosted the first official football watch party on campus for over 350 students, obtaining a $1500 sponsorship, implementing activations and guest appearances (live mascot and men's basketball team), and managing to 8 volunteer staff to cross promote football and men's basketball programsExecuted the Dawg Pack 4-Point-Play promotion across 5 home non-conference men’s basketball games, increasing average student per game attendance by over 100%Improved family engagement with and development of the Pups & Parents kids club programFulfilled fan upgrades for season ticket holders, donors, family of student athletes, youth teams, etc. through exclusive on-court/sideline experiences

Greater Seattle Area

Established the Dawg Pack as a student organization, recruiting the first official executive board and leading efforts to market UW Athletics to the student population in under 6 months. Collaborated closely with the UW Athletics Marketing, Communications, Event Management, and Facilities Departments, as well as with UW's individual sports teams to enhance student experience and further collective goals and values.Created official Instagram (now with over 1,000 followers), increased Twitter engagement by over 1,400 followers in 15 months. Managed Communications Team with regards to social media strategy, exposure, and creativity through ideas such as a weekly student schedule (emphasizing upcoming home games), live Instagram stories on game days, and social media contests/giveaways.Successfully organized outreach events in the community, notably during UW Dawg Daze (welcome week) activities. Events included facilitating prize giveaways and Gymnastics team introductions at HUB Crawl, energizing students during Late Night Carnival, and hosting pregame tailgates prior to home volleyball, men's soccer, and women's soccer games.Collaborated on the Student Section email newsletter, engaging over 30,000 students weekly with previous game recaps (including social media links and video clips), upcoming games/events, and leadership opportunities with the Dawg Pack Executive Board.Led student marketing efforts for marquee UW Baseball Dawg Fest in Spring 2019.

Managed Twitter, Instagram, and Facebook social media platforms centered around Husky sports games, events, and news to connect with and inform UW Athletics, alumni, and current students. Developed a strong proficiency for game day social media coverage (including live updates from inside the student section - i.e. pregame traditions, in-game promotional elements), consistent communication of all upcoming events, and interactive content surrounding Husky sports.

Greater Seattle Area

Stage managed for various sports events representing the Marketing & Game Day Experience department, making all events memorable for Husky fans of all ages.Assisted full-time Marketing staff, contributing in various sporting events for the NACMA #3 overall Marketing Department, including coordinating game entertainment, executing sponsored elements, and enhancing fan atmosphere.

Greater Seattle Area

Organized, set up, and prepared a wide range of wardrobe and field equipment for the UW Football team, constantly assisting players and coaches during fast-paced practice sessions.Collaborated with fellow student and professional managers in a team setting to provide efficient, high quality service to a major Division I FBS program.

Greater Seattle Area

Engaged with fans, activating and promoting Sounders FC on matchdays and at events, as well as around the Seattle area for the 2019 MLS Cup ChampionsFacilitated matchday activities such as Forever Green Kids Club, activations in The NINETY event space, and assisting the Corporate Partnerships, Membership Engagement, Soccer Programs, and Community Outreach departmentsManaged all assigned events, including set-up and breakdown, vendor coordination, A/V management, and event supervision

Greater Seattle Area

Marketed stations (710 ESPN, KIRO 97.3 Radio, KTTH 770) by serving as a brand ambassador to the public, coordinating promotional onsite events, working with venues and partners, and engaging listeners and clientsFacilitated and occasionally oversaw live broadcasts in the Seattle area, including Hawks Live (Seattle Seahawks football on Thursday evenings), and Seahawks Touchdown City (Seahawks pregame for home games). Coordinated with talent radio show hosts and broadcast venues to present successful shows

Houston, Texas, United States

Developed initiatives to advance the Rice Athletics brand, including engagement efforts toward the student body, innovative digital marketing strategies, and involvement with the campus community.Generated remote and digital marketing plans to drive revenue while maintaining a memorable fan experience amid COVID-19 contingencies.

Greater Seattle Area

Advanced and initiated various projects for the Director of Recreation and the UW Recreation Executive Team to improve current systems and programs. Projects touched all areas of UW Recreation, including department-wide assessment, staffing, collaboration with Pac-12 counterparts, and facilitation of special events (i.e. UW Rotary Luncheon at the ASUW Shell House).

Greater Seattle Area

Facilitated and assisted with the production of baseball game day events to create an enjoyable fan experience in a fast-paced stadium environment, including enthusiastically participating in some elements and interacting with various guests in over 110 regular season home games.Hosted guests during their visit to T-Mobile Park, including greeting and communicating expectations, escorting to and from the field, and ensuring a safe, fun experience.Promoted upcoming games and events both at T-Mobile Park and in the community through promotional item photo shoots, off-site appearances, and local media deliveries..Assisted the Mariner Moose with game day and occasional community appearance mascot responsibilities including fan interaction, game entertainment, etc.

University Of Washington, Seattle, Wa

Developed effective teaching techniques as a undergraduate peer instructor in an unpaid student leadership position. Facilitated students’ transition to college through informative assignments and peer mentorship in a weekly 50-minute course. Utilized creativity in lesson planning and initiated group discussion to cover critical thinking, community engagement, academic and professional development, and leadership. Contributed mentorship and experience to new FIG Leaders, specifically advising aspects such as lesson planning, teaching strategies, and promoting community engagement.

Centurylink Field, Seattle, Wa

Enhanced guests' shopping experience at Seattle Seahawks and Seattle Sounders home games while also providing stadium directions, resources, etc. Collaborated with fellow team members to create a memorable and positive environment for a diverse range of guests. Demonstrated excellent customer service, efficiency, organization, and attention to detail on a regular basis through customer engagement and open communication.

Greater Seattle Area

Contributed photos for current events on/near the University of Washington campus for The Daily, University of Washington's student-run newspaper. Assignments included portrait photo shoots and event coverage (i.e. student organized events, interviews, speeches).

San Francisco Bay Area

Raised awareness of and money for the Giants Community Fund selling 50/50 Raffle tickets to AT&T Park guests during San Francisco Giants home games. The Giants Community Fund is dedicated to addressing pressing needs of Northern California children and their families, including health, violence prevention, youth fitness and recreation, education and literacy through programs such as the Junior Giants.Contributed to a memorable stadium experience with a focus on guest service and other values of the Giants.Operated digital sales tools and organized cash to maintain an efficient and seamless ticket sale operation for all fans.

Bachelor Of Arts - Ba, Communication, General

Activities and Societies: Dawg Pack Dirt - President, Editor, Writer, Yell Leader Dawg Pack Advisory Committee First-Year Interest Group.

Master Of Business Administration - Mba

Education record

Activities and Societies: DePaul Scholar Program SHCP Shamrock Yearbook SHCP Emerald Newspaper SHCP Student Ambassador