Leading multiple company-wide systems initiatives, including selection and implementation of Enterprise Student Information System, ITSM (Information Technology Service Management) Solution and Project Management Software• Leading the team of IT and business professionals on the project of replacing the legacy enterprise application with the industry-standard solution• Improving company project and initiative governance by developing a project management toolkit to support the current business practices and regulation compliance• Closely working with external vendors as well as with various levels of internal business resources and leadership

• Led a strategically important financial project, under close executive control. The goal of the project was to implement a new costing model for the main company product lines, to ensure the profitability of existing and new products.• Closely worked with the company top executives to align the implementation of technological solutions with the company’s business objectives and to ensure the implemented solutions bring expected business outcomes.• Was accountable for all project’s progress, ensuring accurate and timely messaging to all stakeholders, including executives.• Oversaw reporting activities, maintained through an online executive dashboard.

• Directed eight projects simultaneously, leading Enterprise Resource Planning System (MS Navision) implementation at the various plants (Food & Beverage Industry) across North America.• Managed the team of software developers and business analysts / consultants to ensure project delivery on time and on budget.• Presented updates, insights, challenges, and risks to the senior executive board.

• Directed a business-critical project of migrating the company largest manufacturing facility (over 600 employees) from an old Enterprise Resource Planning System to the new software.• Oversaw the transitioning to the new system within very strict timelines (6 months) and fixed budget ($1,700,000).• Built synergy and highly efficient collaborative team environment for business users from all departments (more than 200 operators and office employees, such as accountants, buyers, planners, quality assurance) and IT team (seven external consultants, internal IT resources – networks, security and infrastructure).

Led an assessment of research and development department functions and activities, resulting in business improvement recommendations and proposal for the new software solution. By implementing new software in the research and development department, the company moved to the leading positions in the food market by improving the accuracy and nutritional value of popular recipes

Directed implementation of MFG/PRO (by QAD Inc.) ERP System to replace an old ERP System in two manufacturing facilities in Laval, Quebec. Managed transition of all aspect of the facility operations to the new ERP system.

- Managed 3 - 4 business-critical projects simultaneously through all phases: Initiating, Planning, Executing, Monitor and Control, Closing- Created all required project deliverables, including Project Charter, Project Schedule, regular project status reports, Meeting minutes, Closing report- Worked with internal audit and QA departments to make sure the changes are in compliance with SOX and GMP regulations- Maintained Project Budget, Project Timelines and Project Scope- Held Project Status meetings, Stakeholders meetings and Steering Committee meetings- Issued Project Change Control documents when required (time, budget, resources, scope) and got approvals from major stakeholders up to GM and VP levels- Developed IQ (Installation Qualification), OQ (Operation Qualification) and PQ (Performance Qualification) documentation, and Systems test scripts- Closely worked with the end users during UAT (User Acceptance Testing)- Ensured that proper risk management controls were in place for each project to guarantee an efficient solution implementation.

- Provided active assistance to the ERP system (MFG/PRO by QAD Inc.) end users in various areas, such as finance, inventory control, distribution, purchasing, and manufacturing. - Met regularly with customers to perform an in-depth client site review to analyse and efficiently implement client business requirements.- Built and strengthened long-term professional relationships with clients in diverse industries.

- Was Responsible for implementation, operational stability, maintenance and support of the Enterprise Resource Planning system across all company locations, including Canada, USA, Barbados, Puerto Rico and Ireland (pharmaceutical industry with almost $1,000,000,000 annual revenue)- Recruited and led a team of IT specialists who provided technical support, EDI, and functional support to ERP business users in several company divisions,- Directed several business process improvement initiatives to ensure the right solutions are in place.- Planned the system across all company locations, including Canada, USA, Barbados, Puerto Rico and Ireland,- Led complex software solutions deployment across the organisation.- Participated in business-critical processes regarding the selection of enterprise software solutions.

Managed all aspects of IT operations of multi-site/multi-national manufacturing companyHired and managed IT support teams for all areas: Databases, Servers, Networks, ERP, Desk-side, Programming, EDI etcAs an IT manager was responsible for various projects, including ERP implementation, Corporate office relocation, Warehouse automation and othersSupported multi-site ERP systems installation and implementation including training/coaching superusers and supporting general users