Maxwell Ashley Email & Phone Number

Seattle, Wa, Us

•Managed advanced data visualization and automation requests for a 50+person team•Developed reliable software for internal stakeholders to improve processoptimization• Created a chatbot agent with OpenAI API to streamline onboarding,allowing for 24/7 access and time saved on training new associates• Designed a static website (Java, HTML, and CSS) to deploy chatbot agent• Built cutting edge solutions using ML technologies (AI, NLP, LLMs)• Structured, maintained, and queried massive datasets with PostgreSQL andinternal AWS pipelines

Seattle, Wa, Us

• Analyzed logistical processes, identifying and resolving inefficiencies toimprove workflow• Implemented an automation script for appointment alignment, saving20-40 hours/month and reducing the need for 0.325 FTE• Automated ETA notification process, saving 150 minutes daily and yielding$1,400 in monthly operational cost savings, by reducing labor requirementsequivalent to 0.3125 FTE

Seattle, Wa, Us

• Collaborated with load planning team to recover missed opportunities forpick-ups and deliveries.• Completed over 2,000 cases via electronic data interfaces within just threemonths and was recognized as part of the team all-stars.

New York, Us

• Reviewed the incoming orders and assigned work to the Sound Designersto maintain a demanding schedule.• Continuously classified and filed records to keep the client-tracking systemefficient.• Identified opportunities for using social media platforms to reach highest level of targeted audiences in company history.

San Francisco, Ca, Us

• Promoted products and services to the public with coordinated marketingcampaigns.• Assisted companies with determining their position in the marketplace byevaluating the current landscape.