Max C. Email & Phone Number

Portland, Oregon, United States

● Built out an FTP server and associated AWS infrastructure with Terraform and Python scripts,streamlining and partially automating a process that previously required significant manual interventionfrom the Customer Success team.● Took an existing C#/.NET client-server application that required both client and server to be on thesame internal network, and updated it to allow communication even when the client is off the network.Now the server can collect data from remote machines even when they are off-premises. Updated theUI (a WPF app) accordingly.● Reverse-engineered an undocumented 3rd-party PDF viewing tool in order to migrate existing customerdata to a new tool.● Worked on bug fixes, styling changes, and new features in a web app with Angular front-end andC#/.NET back-end.

Portland, Oregon, United States

● Worked on a redesign and rebuild of our data collection system to reduce vendor lock-in and decreasetime to market for new 3rd-party integrations.● Built a tool to migrate customer data from our legacy standalone SaaS product to a new unifiedplatform shared by all products in the company, with a focus on making migrations repeatable in caseof errors and on leaving an audit trail.● Debugged and fixed code and infrastructure problems in production as part of an on-call rotation.

● Made a major revamp to sales tax logic in our internal accounting platform and wrote scripts to verifythat the change would not break our billing process.● Designed, deployed, documented, and tested a highly-available RabbitMQ cluster for passing messages between new services in our internal ticket system.● Collaborated with QA to configure Bamboo and Jenkins and to write our team’s first suite of end-to-endtests with Cypress.● Built a centralized reporting system using Elasticsearch, Logstash, and Kibana so managers couldgenerate their own reports instead of our team building one-off reports on request.

● Collaborated with climate scientists on a prototype web app to allow non-scientists to view climatemodel data.● Built a GUI for the network scanning tool Nmap to track systems connected to our network for securitypurposes.● Developed a digital kiosk on a Raspberry Pi that displayed data from various APIs, like weatherforecasts, road conditions, and special announcements.● Led maintenance, updates, and troubleshooting of my team’s installations of Nagios (infrastructuremonitoring software) and RT (ticket system).● Designed MySQL database tables for new applications, optimized slow queries, and made changes toproduction databases.

● Collaborated on a web app to do point-and-click product deployments so Operations team could stoplogging into customer VMs and running long lists of shell commands by hand.● Led project to automate several time-consuming daily manual processes.● Collaborated with the IT team on a plan to migrate our monitoring solution from Nagios to OpenNMS toget better insight into application-layer failures in our deployed code.● Handled Tier 2 on-call support, troubleshooting issues in production and working with other teamswhen escalating to Tier 3.