Maxwell Crowley Email & Phone Number

Beltsville, Maryland, United States

Oversee the research, development, and design of engineering projects in support of insider threat investigation operations for the Department of State. Responsible for training the application engineers and providing ongoing troubleshooting and technical advice to the investigative analyst team regarding various investigative technologies and the network environment. Also responsible for the deployment, maintenance, and troubleshooting of the data acquisition, user access monitoring, and forensic tools, as well as the testing lab. Responsible for all Windows system administration tasks to include assessing the stability, security, and scalability of all Windows servers, discussing system and server upgrades with IT managers, reviewing system error logs and user-reported errors, managing user access, and monitoring system performance. Manage Active Directory accounts for multiple teams and troubleshot access issues across a multidomain global enterprise. Conduct migrations of the department’s insider threat tool across multiple bundle upgrades and a transition to a hyperconverged infrastructure. Utilize PowerShell to automate and streamline various tasks for multiple teams in order to improve efficiency and expand functional capabilities. Create and maintain Splunk dashboards to support insider threat investigations and monitor infrastructure health.

Responsible for the welfare, training, development, and safety of Soldiers and Non-Commissioned Officers. Also responsible for the installation, operation, maintenance, and security of satellite and line of sight communications. Managed the establishment and maintenance of a tactical network backbone in support of all Battalion and Brigade missions. Responsible for all tactical network management and security configurations, network segmentation, and voice and data services. Held additional duties as the Physical Fitness Officer, Equal Opportunity Leader, Unit Movement Officer, and Unit Public Affairs Representative.

Responsible for the welfare, training, development, and safety of Soldiers and Non-Commissioned Officers. Also responsible for the installation, operation, maintenance, and security of radio communications to support full spectrum military operations. Planned and executed HF, VHF, and UHF communications in support of all Battalion and Brigade missions. Extended command networks utilizing cipher text and frequency hopping by establishing and maintaining tactical re-transmission sites. Held additional duty as the Equal Opportunity Leader.

Responsible for installing, operating, maintaining, and repairing tactical multi-channel satellite communications for the 34th Infantry Division’s tactical hub node. Quickly and accurately diagnosed technology issues and create robust solutions as needed. Identified and took advantage of opportunities to improve the process of assessing, testing, and performing maintenance.

Responsible for planning, organizing, and directing the Network Operations Team to ensure the stable operation of a tactical network infrastructure spanning 5 countries in the Middle East. Responsible for maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, server infrastructure, network security, telecommunications systems, and the service desk. Provides technical guidance for directing and monitoring information systems operations. Oversees the change and risk management process. Identifies and manages priorities of work for the Network Operations Team. Coordinates and manages the routine testing and analysis of all elements of the network infrastructure. Responsible for the training and professional development of the Network Operations Team. Holds additional duties as the Physical Fitness Officer, Equal Opportunity Leader, Unit Movement Officer, and Unit Public Affairs Representative.

Arlington, Virginia

Responsible for developing program policies, processes, and procedures, resolving issues discovered by the team’s analysts, heading special projects, and conducting training sessions. Acted as the branch’s technical subject matter expert. Also responsible for reviewing sensitive electronic investigative and intelligence community reporting, collaborating with internal and external entities via working groups, conferences, or task forces, and preparing summary documents, briefings, assessments, graphical representations of data, and other written products. Developed scripts and GUI based tools in order to expand the functional capabilities and automate processes of the branch across a worldwide enterprise network. Managed Windows Event collections and created custom Splunk Dashboards to better facilitate the mission of both Investigative and Audit teams. Designed an automated auditing program that maintains accountability for actions taken by analysts with escalated privileges regarding the use of invasive investigative tools.

Arlington, Virginia

Responsible for conducting all-source analysis, digital forensics, and targeting to identify, monitor, and assess internal Department of State personnel engaged in alleged misconduct. Also responsible for performing in-depth analyses of complex and significant investigative issues, and reporting findings to leadership and those leading the investigation. Provided close analytic support to partnering business areas and special agents conducting investigations. Identified, researched, and evaluated new and emerging investigative and analytic tools and techniques that could be used to more effectively transform data into actionable information supporting investigative operations. Prepared comprehensive and detailed court-ready case documentation and written notes and reports regarding findings. Developed and implemented program policies, processes, and procedures, as well as, provide one-on-one tool training services to case agents and supporting personnel.

The Pentagon

Responsible for monitoring, operating and maintaining hardware, software, and networks for a computing platform for the United States Marine Corps Headquarters at the Pentagon. Also responsible for configuring, assembling and installing laptops, microcomputers, workstations and peripheral equipment. Perform first line support for service interruptions such as printer routings, power outages, wiring problems, and malfunctioning servers.

Master Of Science - Ms, Cybersecurity And Information Assurance

Bachelor'S Degree, Computer Science

Activities and Societies: Theta Chi Fraternity and Army ROTC (Battalion Personnel Officer)