Maxwell Johnson Email & Phone Number

London, United Kingdom

Managing the successful running and operations of all Emma Bridgewater retail locations by achieving financial targets and company objectives.

London, United Kingdom

Managed operations for a London designer, overseeing two retail spaces, wholesale logistics, and the online channelAchievements● Oversaw the implementation of a new inventory system to consolidate the three channels of business: retail, wholesale, and online● Successfully revised the distribution process for popular products to make the flow of merchandise more efficient while alleviating pressure at our own warehouse● Resolved customer and supplier issues that had arisen previously in a professional and mutually beneficial manner Responsibilities● Oversaw workflow across all channels while ensuring that they were appropriately staffed and that each department was achieving its full potential● Managed inventory levels in two warehouses to ensure that product was readily available for multiple channels and saw orders through from supplier to customer

Deer Park, Il

Managed store operations for a furniture/housewares retailer, overseeing inventory control, staffing, training, ordering, shipping, and receiving. Achievements• Oversaw bi-annual inventory of store and resolved inventory discrepancies while keeping loss below 1.5% for a store holding $500,000 in merchandise and grossing $4 million annually. • Gained two promotions up to managerial role after just 8 months with company.• Awarded the annual “Outstanding Contributor” by Avenues to Independence, an award given for social and charitable impact to adults with disabilities striving to live independent lives. Responsibilities• Directly oversaw 10 merchandising associates: evaluating performance, training in development, instituting stockroom policy, coordinating scheduling, and addressing issues.• Assisted the general manager in maintaining the store budget, evaluated payroll, and undertook responsibility for awareness and reduction of controllable costs. • Managed truck processing; monitored and delegated the flow of product from truck to stockroom and onto the sales floor. • Undertook reorganisation project of stockroom to make it more concise and functional.

Deer Park, Il

Performed back of house duties for a furniture/housewares retailer, responsible for upkeep and efficiency of stockroom, customer service, and support of sales staffAchievements● Awarded ‘Associate of the Quarter’ out of a team of more than 30 staff after just four months in this roleResponsibilities● Accountable for daily functioning of stockroom, movement of merchandise from stockroom to sales floor, and the replenishment of fixtures and packaging materials to the sales floor.● Trained seasonal hires in key responsibility areas such as: shipping product out of store via UPS, use of the computer system and resolving customer issues● Balanced workload in stockroom with customer facing role, assisting with product knowledge and point of sale transactions