Maxwell Lu Email & Phone Number

Hq

Mclean

Utilize Government approved vulnerability scanning tools, to discover, remedy and report vulnerabilities and other findings, and to support related analytics reporting with the Executive Dashboard.Perform security assessments to include vulnerability scanning and secure configuration testing using Government approved tools (e.g., Tenable Security Center, NESSUS, HP and Web Inspect). Perform onsite evaluations of IT configurations and documenting assessment steps, results, and risks at various locations across the U.S.Provide comprehensive security software engineering services.Provide full support of existing system versions, including maintenance of the source code and the version control environment to end-of-life (EOL) product.Provide solutions to decommission failing components and integrated modern components to reduce cost, improve risk management, and improve integrated performance.Investigate and proposed alternatives to existing software used in the development of applications.

Perform role of top technical authority on network and security topics within assigned business unit.Perform and lead vulnerability management to address vulnerabilities across the enterprise utilizing assortments of scanning tools.Develop SOP’s for vulnerability management consisting of internal/external vulnerability scanning, email filter checks, wardial, and physical inspections of hospitals.Assist with resolution of internal audit findings to meet HIPAA compliance.Review Quarterly vulnerability reports for external and internal systems (Qualys).Responsible for managing Qualys Express and Tenable Nessus vulnerability scanning tool, and Tripwire IP 360 for file integrity management (FIM).Facilitate and assist system owners with remediation of vulnerability findings (Windows, Linux, AIX, CISCO network appliances –switches, routers, and firewall) at the weekly status meetings.Conduct network vulnerability scans using Nessus professional, responsible for producing and delivering reports to identified asset owners.Assist in evaluating and ensuring compliance of security best practices throughout the systems lifecycle, assessing vulnerabilities, and providing appropriate security countermeasures.Validate customer bound systems to ensure proper network design, security and architecture by contributing in project planning, design reviews, and technical integration activities for each project as the subject matter expert.Assist solutions and proposals teams during pre-sales responses on matters relating to complex security requirements, contractual obligations, deliverables, reports, audits, etc.Prepare and implement policies and procedures relating to system security of projects being deployed for reliability, security, and availability.Serve as primary point of contact for external third party security audits.

Washington D.C. Metro Area

Spear-headed and led the A&A project with C&A team to develop SSP, CP, SCF, PIA, eRA, and Security controls documents for ATO requirements.Developing and instituting security procedures in to SOPs.Analyzing the system security requirements of their department or organization.Developing and instituting security procedures.Training employees in security standards and proceduresConduct periodic internal reviews or audits to ensure that compliance procedures are followed.Research, understand, and apply the FAM's, FAR's and other government regulations to the IT product.Make suggestions and disseminate written policies and procedures related to compliance activities.Ensure that internal controls are in place and operating effectively.Ensure vendors performance is monitored and actions taken if performance warrants.

Washington D.C. Metro Area

Provide Tier III technical support for enterprise e-mail and telegram systems for 80,000 plus users, domestic and overseas.•Provide support for Exchange 2003/2010 servers and related trouble calls related to login errors, mailTroubleshoot connectivity, non-delivery, mailbox issues, and server problems.•Perform and resolved classified spills using various tools like ExMerge and Message Tracker.•Monitor events via SCOM and NetIQ; respond to and troubleshoot warnings and exceptions to resolve activeor avoid potential incidents.•Monitor server performance and message queues.•Perform mailbox moves across domains to all embassies.•Perform monthly server patch installs, hot fixes, and anti-virus updates-Symantec and ScanMail.•Perform and monitor systems backups and respond to, repair or escalate anomalies.•Perform hourly checks and record status or findings on daily operation log.•Recognize high priority tickets and users, and take action within the agreed SLA levels.•Participate in daily shift turnover.•Perform cluster failovers.•Perform mailbox restores.•Perform SAN daily checks.•Create and administer user accounts and mailboxes.•Perform Quality Assurance checks on Exchange servers.•Perform routine diagnostic utilities (defrags and integrity checks) on Exchange databases.•Perform message tracker and record status/findings in daily operations log.•Perform patch and release management by installing Exchange and Windows security patches, hot fixes, and Current versions of anti-virus products (Symantec, Scanmail, and HIDS)•Monitor MS server performance, run routine server diagnostic tests, perform and monitor system backups.•Perform Exchange Disaster Recoveries.•Create PST files in response to periodic high-level requests.•Create and provide input into SOPs.

Washington D.C. Metro Area

Senior System Engineer Lead for AD/Exchange/BESAdministered, maintained and support agency's IT infrastruture which includes Windows 2007/2003/2000 Servers and 80K plus users.Administered and maintained MS Exchange 2003 which includes clustering, mailbox and public folders.Administered and maintained BES 4.1 environment consisting of 5000 plus users.Ensures changes are tracked and controlled with compliant procedures.Provide technical analysis of production change requests to ensure dependencies are understood and coordinated.Provide for continuous improvement of EMOC processes and system and network monitoring up-time.Monitored and manage the performance of systems, applications, and IT services for the entire TSA infrastructure using the enterprise-level solution NetIQ AppManager 7.0 Suite. Responsibilities include responding to alerts and troubleshooting issues on a wide variety of platforms and applications (Win 2K & 2K3 Server, Blackberry Enterprise Server, and Exchange 2K & 2K3.Provide support to administer MS Exchange in a Windows Operating System environment. Performed day to day operation of Exchange environments which includes change, release, performance, and availability management.Must maintain the remote, mobile, and handheld devices and services to include Blackberry Enterprise Services (BES), Windows Mobile Devices (WMD), and other approved handheld devices such as pagers are maintained at a critical rating level of availability and scheduled maintenance is performed during government approved non-business hours Trouble shoot errors or performance degradation, determine the source, and then correct the problem. Develop and maintain documentations/SOPs in Exmerge, Message Tracker, and Antigen in Exchange environments. Performs systems modeling, simulation, and analysis to provide appropriate software solutions.

Washington D.C. Metro Area

Senior LAN System Administrator at Environmental Protection Agency (EPA) Government ContractTeam lead for onsite deskside support technicians on day to day projects, tasks, and assignments.Provide 3rd level of technical support for AD and Novell system administration via phone, desktop remote and onsite for end users in the following EPA program office( OW/OST, OW/OWM, OCFO, OECA, OPPTS, OA and OW/GWDW).Management, configuration, and administration of Windows 2000 – 2003 AD, Unix(HP, AIX, and Linux), Novell Netware 6.5, MS 2003 servers and Domino- mail, application, sametime, and quickplace.Responsible for computer support operations including, computer operations, production control, data entry, and remote job entry.Install, maintain, and upgrade Windows OS and applications for the Microsoft Advanced Server and client environment. Create, assign, and/or modify trouble tickets via Remedy Service Management.Assist in development and implementation of policies and procedures, load and performance monitoring, access permissions, hardware provisioning, hardware and software installation, configuration and maintenance. Assist in devising targeted metrics to assess system performance on an ongoing basis. Provide setup, configuration and maintenance of windows environment devices. Analyze, diagnosis, and repair workstations. Maintain internet connectivity, security services and e-mail services. Work with outside vendors and Service Centers. Assist with software release and monthly system maintenance. Supervise personnel engaged in the operation of computer consoles and peripheral equipment. Identify process requirements and schedule job streams for computer runs. Establish, modify, and delete user accounts according to Government approved procedures.Installation, configuration, and management of Blackberry hand-held devices for Lotus Notes.Coordinate and work with LAN manager to deliver new projects and customer satisfaction

System and Messaging Administrator for IBM on the Michelin account Team lead and provide 3rd level client/server support on Domino and Unix(AIX) and Notes regarding Mail and application, Domino.doc, Sametime, and Quickplace consisting over 20 Windows 2000 and Unix AIX-based servers and over 10,000 Windows XP users. Unix HP server support and administration on user and group accounts. Monitored all Unix services regarding Mailhub application software for mail routing. Troubleshoot all functions of Messaging consisting of mail routing, replication and database application. Domino administration regarding: create, modify, manage, and deleting user-ids accounts, database ACL, database publishing, recertification, quotas, server monitoring through GSX tool, restore and backup through Brightstore, and change management and testing due to changes in the environment and oncall support rotation. Helped and assisted in the migration of 10,000 plus users from legacy mail systems: ccMail on Novell and Gems on AIX to Lotus Notes/Domino.

Migrated 300 Windows base workstations from Notes 4.6 to 5.08 using Altiris software distribution tool. •Upgraded domino server from 4.6 to 5.08 on Windows 2000 and Unix(AIX) base servers. •Provided 3rd level end-user support during the migration process.

Administered Lotus Notes R5 client/server environment consisting over 120 Windows NT/2000/Unix(AIX)-based servers and 10000+ Windows 95/NT/2000 based users. •Installed and upgraded multiple domino servers to R 5.08. •Implementation of Inotes, Blackberry, and Sametime servers. •Performed daily admin functions: registering and deleting new users, adding groups, database security and database publishing. •Resolved Notes client and Domino server related issues and provided daily 3rd level technical support for database security and development for owners/managers. •Monitored and maintained all aspects of server and client connectivity for communication and replication activity. Integration of third party tools: NetIQ, Watchdog, Replica Action, Mailsweeper, ID Manager and Team Studio.

Administer Lotus Notes R4/R5 client/server and MS Exchange 5.5 environment consisting over 40 Windows NT/2000/Unix (AIX)-based servers and 8000+ Windows 95/NT/2000 based users. •Installed and upgraded multiple domino servers to R 5.06a. •Monitored and maintained all aspects of server and client connectivity for communication and replication activity. •Resolved Notes client and Domino server related issues and provided daily technical-level support for database owners/managers. •Performed daily admin functions: registering and deleting new users, adding groups, database security and database publishing. Integration of third party tools: PowerTools, Intelliwatch, Scanmail, Replica action, and Team Studio.

Bachelor Of Science

Bacher Of Science

Activities and Societies: UNCC tennis team, Lotus Notes Users Group