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Maxwell Muoki Email & Phone Number
Customer Support Analyst
at
NetGuardians
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Who is Maxwell Muoki? Overview
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Quick answer
Maxwell Muoki is listed as Customer Support Analyst at NetGuardians, based in Kenya, Kenya, Kenya. AeroLeads shows a matched LinkedIn profile for Maxwell Muoki.
Maxwell Muoki previously worked as Senior Customer Success Analyst at Netguardians and ICT Officer at Caritas Nairobi. Maxwell Muoki holds Bachelor Of Science (Bsc) In Information Technology, Ict And Computer Science from Jomo Kenyata University Of Agriculture And Technology.
Company email context
Email format at NetGuardians
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NetGuardians
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Profile bio
About Maxwell Muoki
A resourceful technical engineer with a strategic approach to help clients optimize their technology investments and drive business success. . With extensive experience in providing high-level technical guidance, I specialize in analyzing complex requirements, designing tailored solutions, and implementations for enterprise systems and applications. I excel in troubleshooting, system optimization, and providing expert-level support while collaborating closely with clients to ensure solutions meet their needs.
Listed skills include Networking, Telecommunications, Linux, Security, and 16 others.
Current workplace
Maxwell Muoki's current company
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8 roles · 11 years
Maxwell Muoki work experience
A career timeline built from the work history available for this profile.
Senior Customer Success Analyst
Current
Aug 2024 - Present
Customer Support Analyst
CurrentProviding strategic technical support to ensure the highest levels of customer satisfaction.Diagnosing, documenting, and resolving complex customer issues, while also identifying proactive solutions to avoid future challenges.Collaborating with cross-functional teams to enhance support processes and deliver impactful results
May 2022 - Present
Ict Officer
Providing level 2 support for the organization's core banking system on applications related to accounting, back/front office transactions, payments, risks, credit management and reporting;Customization, Integration testing and documenting solutions, with a focus on enhancing the core banking system with new industry features, products and adherence with.
Sep 2019 - Apr 2022
Technical Support Engineer
Receiving assigned technical support cases, troubleshooting and resolving issues that could be associated with solution functionally such as network related application errors, database or data errors, message flow, firmware, network connectivity and server performance;Managing customer expectations of response time and issue resolution through accurate.
Feb 2019 - Sep 2019
Systems Engineer
Netvalley Technologies Limited
Designing, installing and configuring internal and customer facing servers, network devices and firewalls.Proactively managing and maintaining server, network and firewall systemsAdministering and supporting Microsoft, Linux, Cisco and VMware technologiesDeveloping and implementing project plans, risk assessments and contingency plansDesigning and.
2015 - Sep 2018
Associate Network Technician
Installing and maintaining passive network devices such as structured cabling;Installing, configuring, and supporting network hardware, including routers, switches, firewalls, and storage devices;Installing, upgrading, configuring, troubleshooting and maintaining operating systems, network infrastructure devices such as routers, hubs, servers, etc.
Jan 2014 - Oct 2014
It Solutions Specialist
User Centered Solutions Limited
Technical solutions design and implementation.
Jan 2011 - Dec 2013
1 education record
Maxwell Muoki education
-
Jomo Kenyata University Of Agriculture And Technology
FAQ
Frequently asked questions about Maxwell Muoki
Quick answers generated from the profile data available on this page.
What company does Maxwell Muoki work for?
Maxwell Muoki works for NetGuardians.
What is Maxwell Muoki's role at NetGuardians?
Maxwell Muoki is listed as Customer Support Analyst at NetGuardians.
Where is Maxwell Muoki based?
Maxwell Muoki is based in Kenya, Kenya, Kenya while working with NetGuardians.
What companies has Maxwell Muoki worked for?
Maxwell Muoki has worked for Netguardians, Caritas Nairobi, Databit Ltd, Netvalley Technologies Limited, and Smoothtel & Data Solutions Ltd.
How can I contact Maxwell Muoki?
You can use AeroLeads to view verified contact signals for Maxwell Muoki at NetGuardians, including work email, phone, and LinkedIn data when available.
What schools did Maxwell Muoki attend?
Maxwell Muoki holds Bachelor Of Science (Bsc) In Information Technology, Ict And Computer Science from Jomo Kenyata University Of Agriculture And Technology.
What skills is Maxwell Muoki known for?
Maxwell Muoki is listed with skills including Networking, Telecommunications, Linux, Security, Microsoft Office, Cloud Computing, Sql, and Integration.
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