Maxwell Rupp Email & Phone Number

Columbus, Oh, Us

Raymond, Oh

Mason, Oh

• Used LMS and SAP software to examine customer survey data and develop a presentation on Net Promoter Score.• Created 5 different sets of work instructions on collecting data for Net Promoter Score.• Developed recommendations aimed at reducing stagnancy by 30% in one of the manufacturing work center groups.

Plano, Tx

• Supported and improved the parts tracking document for a new engine project.• Implemented and ensured correct parts routing input for 3 upcoming vehicle projects.• Coordinated with suppliers on engineering changes made to vehicle parts.• Organized meetings with department managers and specialists to provide updates on parts tracking.

• Served an average of 150 customers per day, meeting their dynamic needs and working efficiently to keep lines at a minimum; developed strong communication skills.• Received consistent positive feedback on service from customers.

Cincinnati, Ohio Area

• Lead a class of 17 freshmen students twice a week, providing them with campus resources and academic assistance to help guide them in their first year of college.• Created 2 customized lesson plans each week for Learning Community class; developed interactive, engaging activities targeted towards accelerating their leadership and academic excellence.