Maxwell Shaw Email & Phone Number

Waukesha, Wisconsin, United States

- Perform general law enforcement duties contributing to the prevention, suppression, and detection of crime; the protection of citizens’ rights and property; the promotion of welfare; and the enforcement of ordinances and laws within the City of Waukesha, WI- Conduct investigations of auto or other accidents, citizen complaints, domestic disputes, crimes against persons or property and missing persons- Collaborate with other department personnel on investigations, interrogations and apprehensions in unusual or emergency situations- Foster various community partnerships and organize events involving multiple community stakeholders as part of the Neighborhood Engagement Unit

Algonquin, Illinois, United States

- Educated and proficient on all aspects of leadership within the store including operations, personnel management, human resources and customer relations- Led sales training of store associates and set goal and behavioral expectations with team and implemented strategy to accomplish them- Deployed problem-solving resolutions that were mutually beneficial to customers and the company’s bottom line and reputation and trained associates on those best practices- Evaluated employee performance and recommended commendations, retraining or other mitigating intervention where necessary- Cross-trained associates to enhance skill sets, foster inter-departmental collaboration and improve internal synergy- Used data analytics to track performance and implement process improvement strategies across departments

Algonquin, Illinois, United States

- Assisted customers in a number of various transactions, including returns, exchanges, sales, and technical support- Applied various problem solving and de-escalation techniques to address customer issues and concerns- Ensured all transactions were carried out compliant to store policies and procedures- Recommended store action to department heads on organization and placement of inventory

Okemos, Michigan, United States

- Facilitated in-store sales through the coordination of up-to-date inventory reporting from online and in other store locations- Provided information and answered questions on product viability to help customers make buying decisions- Recommended accessories that enhanced product functionality where needed- Verified payment and identification for items designated for in-store pickup- Monitored list of customer names flagged for fraudulent or suspicious activity- Provided customer service through various transactions including on-phone and in-person sales as well as returns and exchanges

Okemos, Michigan, United States

Bachelor Of Arts - Ba, Criminal Justice

Education record

Activities and Societies: National Honors Society