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Maxwell Steiner Email & Phone Number
Senior Account Manager, Customer Success
at
Zappos at Work
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Senior Account Manager, Customer Success
Location
Riverview, Florida, United States
Who is Maxwell Steiner? Overview
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Quick answer
Maxwell Steiner is listed as Senior Account Manager, Customer Success at Zappos at Work, based in Riverview, Florida, United States. AeroLeads shows a matched LinkedIn profile for Maxwell Steiner.
Maxwell Steiner previously worked as Account Manager, Customer Success at Zappos At Work and Account Manager, Customer Success at Zappos Family Of Companies. Maxwell Steiner holds Bachelor'S Degree, Communication And Media Studies from University Of Nevada-Las Vegas.
Company email context
Email format at Zappos at Work
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Zappos at Work
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Profile bio
About Maxwell Steiner
Dynamic and results-driven Program Manager with over 6 years of experience in customer success, revenue operations, and key account management, specializing in managing Fortune 500 accounts with annual spends exceeding $5 million. Throughout my career, I’ve demonstrated a proven ability to drive significant revenue growth, enhance customer retention, and deliver personalized solutions that exceed client expectations. I have a strong track record in cross-functional collaboration, strategic planning, and event management, organizing onsite events to foster deeper client engagement.Skilled in CRM systems (Salesforce, HubSpot), project management tools (JIRA, Asana), and data analysis (Microsoft Excel, Tableau), I’m passionate about building long-lasting client relationships and driving operational excellence. My leadership extends beyond program management, having led teams, mentored new account executives, and continuously improved processes to deliver better results for clients and the organization.I hold a Bachelor’s degree in Communication Studies from the University of Nevada, Las Vegas, where I developed a strong foundation in effective communication and strategic thinking. I thrive in fast-paced environments where I can combine my problem-solving skills with a customer-first mindset to drive impactful results.
Current workplace
Maxwell Steiner's current company
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4 roles
Maxwell Steiner work experience
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Account Manager, Customer Success
Current- As a Program Manager at Zappos at Work, I manage key accounts, including Fortune 500 companies with significant annual spend. My focus is on driving customer success and ensuring long-term client satisfaction through.
- Managing Fortune 500 accounts with substantial annual spend, delivering customized solutions that exceed client expectations.
- Leading onsite shoe events, directly connecting with thousands of employees and building deeper client relationships.
- Collaborating with internal teams to enhance customer experiences, resulting in an increase in retention rates.
- Overseeing client onboarding, contract renewals, and ongoing support, improving overall renewal rates and satisfaction.Through strategic leadership and a customer-first approach, I focus on maintaining and expanding.
Apr 2018 - Present
Account Manager, Customer Success
Current- As a Program Manager at Zappos at Work, I manage key accounts, including Fortune 500 companies with significant annual spend. My focus is on driving customer success and ensuring long-term client satisfaction through.
- Managing Fortune 500 accounts with substantial annual spend, delivering customized solutions that exceed client expectations.
- Leading onsite shoe events, directly connecting with thousands of employees and building deeper client relationships.
- Collaborating with internal teams to enhance customer experiences, resulting in an increase in retention rates.
- Overseeing client onboarding, contract renewals, and ongoing support, improving overall renewal rates and satisfaction.Through strategic leadership and a customer-first approach, I focus on maintaining and expanding.
Apr 2018 - Present
Senior Account Specialist
- As a Senior Account Specialist at Enterprise Holdings, I played a pivotal role in managing key client accounts, revitalizing dormant relationships, and driving new business opportunities. In this role, I was.
- Reviving dormant accounts by engaging in proactive outreach, cold-calling, and conducting fact-finding meetings with 20-30 new prospects per week, leading to significant new client acquisitions.
- Managing a portfolio of key accounts, providing ongoing support to ensure clients’ needs were met, and delivering customized solutions to drive client retention.
- Training and mentoring new team members, ensuring they were equipped with ethical and efficient sales practices, helping the team achieve its overall sales targets.
- Collaborating closely with sales and operational teams to streamline processes and optimize customer service experiences, resulting in improved customer satisfaction and stronger client relationships.During my time at.
May 2016 - Apr 2018
2 education records
Maxwell Steiner education
Bachelor'S Degree, Communication And Media Studies
University Of Nevada-Las Vegas
Education record
De La Salle Collegiate High School
FAQ
Frequently asked questions about Maxwell Steiner
Quick answers generated from the profile data available on this page.
What company does Maxwell Steiner work for?
Maxwell Steiner works for Zappos at Work.
What is Maxwell Steiner's role at Zappos at Work?
Maxwell Steiner is listed as Senior Account Manager, Customer Success at Zappos at Work.
Where is Maxwell Steiner based?
Maxwell Steiner is based in Riverview, Florida, United States while working with Zappos at Work.
What companies has Maxwell Steiner worked for?
Maxwell Steiner has worked for Zappos At Work, Zappos Family Of Companies, and Enterprise Holdings.
How can I contact Maxwell Steiner?
You can use AeroLeads to view verified contact signals for Maxwell Steiner at Zappos at Work, including work email, phone, and LinkedIn data when available.
What schools did Maxwell Steiner attend?
Maxwell Steiner holds Bachelor'S Degree, Communication And Media Studies from University Of Nevada-Las Vegas.
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