Maxwell Wade Email & Phone Number

Corvallis, Oregon Area

Responsible for companywide day to day IT operations, including a total of 12 different branches and 1 Call center Duties of a Desktop Technician for a 250+ employee company review Helpdesk Ticket System and Project Management tasks.Helped maintain CULAC / CUNA Security PoliciesPrepared site-wide technology refresh with automated imaging.Maintain Budgets and Inventory systems for Auditing purposes.Create and update procedure documentation for new or updated technologies/software.Re-launched internal website

I work as a JR. Administrator for WVP Health Authority. I continuously update the 150+ computers on our network across 7 sites. We maintain multiple virtual servers for services for WVP. I work as the front line for the IT department. Resolving everything from the small issues to the larger issues. Our IT department only consists of 2 employees. Making it very difficult at times to manage 7 sites across Salem, Oregon.

At ACS a Xerox Company, I was the front line Help Desk position for all issues ranging from site wide fixes to the smaller individual issues. We maintained 750 Computers. with approximately 30+ servers. Our network was multi-platform, consisting of Windows along side Mac OS X. We maintained a phone system and network for a world wide Apple Call Center as well as a Hot Wire and Hughes Net. We maintained this site with two people in our on site IT department.

Unloaded a truck full of new product for the sales floor, pnboxed and placed product on shelves, all in a timely manner. Make sure every customer had assistance when needed. Checked customers out at the front, always making sure the customers left happy.