- Developed Organizational Pipeline and Forecasting Report for Internal and External Reporting

- Aligned Business Affairs, Sales, Customer Success, Finance and Engineering on launch of Usage Based Pricing Method-- Chairperson of internal management training initiative, Future Leaders of Unified

-- Operations Lead on Quickbooks to NetSuite Migration and Integration with CRM-- Configured and Rolled Out Salesforce CPQ-- Manage Team of 4 Direct Reports and 1 Offshore Developer-- Launched and Configured Jira for CRM enhancement process

-- Primary Salesforce CRM Administrator and Business Analyst-- Collaborated with Analytics Engineering team to scope, test and release comprehensive Advertising Operations Pipeline and Risk Mitigation reporting-- Worked with offshore developer and internal product development team to create API Integration with our proprietary software platform- Maintained and Improved Advertising Operations Order Managment / Planning Application within Salesforce

-- Defined and implemented settlement process for online banking integration product-- Queried, analyzed and created reporting outlining year over year growth metrics to project 2014 program goals-- Re-engineered firm standard reporting queries to increase email reporting data integrity-- Lead project manager on development of program cash back redemption product -- Significantly reduced firm risk by launching offer capping process -- Lead operations resource in refinement of mobile api

-- Maintained Phase One web property-- Prepared content for digital and physical releases-- Organized back catalog-- Wrote press releases-- Worked with distributor to get placement of records-- Managed public relations consultants-- Artist relations

-- Set up concerts-- Listener outreach-- Distributed promotional materials