As Vice President, Design for CDW, I manage a team responsible for user experience (UX) design, user research and UX content for CDW.com, E-commerce, digital web and mobile customer experiences.At its core, CDW technology delivers five outcomes for customers and coworkers: Innovation, Cost Management, Agility, Risk Mitigation and Experience._________CDW is a leading multi-brand technology solutions provider to business, government, education and healthcare customers in… Show more As Vice President, Design for CDW, I manage a team responsible for user experience (UX) design, user research and UX content for CDW.com, E-commerce, digital web and mobile customer experiences.At its core, CDW technology delivers five outcomes for customers and coworkers: Innovation, Cost Management, Agility, Risk Mitigation and Experience._________CDW is a leading multi-brand technology solutions provider to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs ~13,900 coworkers and has revenues in the billions. Show less

• Guide Apple’s enterprise customers in delivering best-in-class app experiences with Apple’s hardware and software• Manage videos, articles and interactive events for Apple’s Worldwide Developer Conference (WWDC) and Apple Developer app

• Started Apple’s London Enterprise Lab, a team of cross-functional iOS app design and development advisors

IBM MobileFirst for iOSUser Experience and Design Lead• Responsible for leading cross-functional agile teams to deliver 20+ iOS apps with global clients across multiple industries (with focus in Financial Services & Consumer Products)• Led Enterprise Design Workshops and evangelized User-Centered Design principles• Developed first-of-a-kind solutions with IBM (Cognitive/Watson/IoT) and Apple technologies• Built design systems to ensure quality at scale•… Show more IBM MobileFirst for iOSUser Experience and Design Lead• Responsible for leading cross-functional agile teams to deliver 20+ iOS apps with global clients across multiple industries (with focus in Financial Services & Consumer Products)• Led Enterprise Design Workshops and evangelized User-Centered Design principles• Developed first-of-a-kind solutions with IBM (Cognitive/Watson/IoT) and Apple technologies• Built design systems to ensure quality at scale• Instructed design trainings globallyIBM Interactive ExperienceInformation Architecture LeadClient: Large Latin American Banking & Financial Services Company• Led team of 6 in delivering wireframes and functional prototype for a $10M+ B2C responsive public and private banking web applicationLead Business Analyst & Agile Scrum MasterClient: Global Transportation Leasing Company• Led cross-functional teams in a $5M+ responsive WebSphere Portal and IBM Forms project• Delivered 60+ user story requirements documents, implemented Agile Scrum best practices9/2014 - IBM Service Excellence Award Show less

Engagement: Automotive Aftersales, Global Automotive Manufacturer• Client-facing Business Analysis for both web and mobile applications• iRise Rapid Prototyping• Interface design for iPad application• Led user experience design, implementing web and mobile best practices

• Reviewed over 200 web-based start-up investment opportunities• Consulted with portfolio companies on technology roadblocks• Supported firm’s marketing, design/branding, and outreach strategies

• Assisted with development and content management of corporate websites for Fortune 500 pharmaceutical and fitness companies• Conducted in-depth quality assurance reviews

• Researched and evaluated project management systems for internal use• Conducted interviews with project managers, created a standardized project timeline• Designed visual guide to increase use of existing Professional Services tools

• Managed professional database (MySQL) of academic scholarships, responsible for accuracy and organization of content• Implemented long-term content tracking system