Kristen Maxwell Email and Phone Number
Kristen Maxwell work email
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Kristen Maxwell personal email
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A few of my guiding principles: character is doing the right thing when nobody's looking, work can be fun while getting results, and the key to building a successful team is infusing passion and purpose. I've been fortunate to have the opportunity to build and launch products, develop strategic partnerships and lead cross-functional teams to drive growth. My 10 years of experience in operations, with a focus on the healthcare industry, bring unparalleled value when it comes to building effective teams, implementing customer and employee feedback and developing solutions to help drive true business outcomes.
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Vice President Of Strategy And Planning, Contact CenterCovermymeds May 2024 - PresentColumbus, Oh, Us
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Senior Director, Patient Support Center And ImplementationCovermymeds Dec 2021 - Aug 2024Columbus, Oh, Us
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Director, Patient ServicesCovermymeds Oct 2019 - Dec 2021Columbus, Oh, Us
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Senior Manager, Customer ExperienceSarnova Jul 2018 - Oct 2019Dublin, Ohio, UsI led a cross-functional team of 50+, supporting 4 brands with combined sales of $48M annually. Oversaw the operational integration of 2 acquisitions, both achieving on-time delivery and maximized operational value. Proudest Accomplishment: Implementing new technology platforms to maximize efficiency and user intimacy (New Phone System, CRM, Email Management, Interaction Survey tools) and growing a company-wide NPS strategy (41 >48). -
Customer Operations ManagerCovermymeds Jul 2016 - Jul 2018Columbus, Oh, UsLed high-growth, high-touch team of 250+, responsible for supporting over $75M in sales, through over 180,000 interactions monthly. Maintained best in class service targets while managing significant growth (100% y/y). Proudest Accomplishment: Promoted over 20% of the team in Y1 to new first-time leadership roles in Y1.
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Regional Contact ManagerGrainger Mar 2015 - Jul 2016Lake Forest, Illinois, UsSafety Solutions was acquired by Grainger Jan. 2014. I focused on integrating the two companies on site, primarily by leading and optimizing the Sales Support Operations. I led a team dedicated to multi-channel support model for the integration. -
Regional Contact Center ManagerGrainger Aug 2013 - Mar 2015Lake Forest, Illinois, Us
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Account ManagerGrainger Mar 2012 - Aug 2013Lake Forest, Illinois, Us
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Account ManagerBaesman Jul 2011 - Mar 2012Hilliard, Oh, Us -
Public Sector Account Manager- Ohio RegionCisco Systems Aug 2010 - Feb 2011San Jose, Ca, Us -
Healthcare Account ManagerCisco Systems Aug 2006 - Aug 2010San Jose, Ca, Us
Kristen Maxwell Skills
Kristen Maxwell Education Details
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Ohio UniversityMarketing
Frequently Asked Questions about Kristen Maxwell
What company does Kristen Maxwell work for?
Kristen Maxwell works for Covermymeds
What is Kristen Maxwell's role at the current company?
Kristen Maxwell's current role is Vice President of Contact Center, Strategy Planning Office at CoverMyMeds.
What is Kristen Maxwell's email address?
Kristen Maxwell's email address is kr****@****ger.com
What is Kristen Maxwell's direct phone number?
Kristen Maxwell's direct phone number is +133048*****
What schools did Kristen Maxwell attend?
Kristen Maxwell attended Ohio University.
What skills is Kristen Maxwell known for?
Kristen Maxwell has skills like Solution Selling, Account Management, Direct Sales, Salesforce.com, Sales, Sales Process, Sales Management, New Business Development, Sales Operations, Selling, B2b, Team Management.
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