Account Executive
Greater St. Louis Area
Served as main liaison for over 15 of Spoke’s key clients -- representing 35% of company revenue. Responsibilities included determining budget and timing, setting client expectations, working with partners to develop strategies, and managing the creative team to execute deliverables on strategy, on time, and on budget. Clients included Suddenlink Communications, i3 Broadband, Alpine Testing, and MediBeacon.• Managed timing and budget for projects, set client expectations, worked with partners to develop brand and sales strategies, and managed the creative team to execute deliverables.• Generated production schedules and job estimates to decrease ambiguity to drive client satisfaction and keep project milestones on track for delivery.• Inspected jobs to identify critical issues and potential problems and enacted solutions quickly and decisively to reduce project errors and potential occurrences for further in-house costs.• Worked within a digital team to provide key website analytics and make recommendations from reported results, from tools like MOZ and Google Analytics, to increase a brand’s SEO value, click-through, conversion rate, and sales.• Played key role in developing new business strategies and proposals for new andexisting clients.• Managed 3rd party vendors to execute marketing initiatives including branding, collateral, digital, tradeshow, events, content marketing, direct mail, outdoor advertisements, radio, animation, and more.• Managed statements of work, budgets, and milestone schedules through extensive knowledge of software application and Internet based management programs like Basecamp and Mavenlink.• Launched and managed website updates on multiple content management system (CMS) platforms, including WordPress and Umbraco.• Experience with Customer Relationship Management (CRM) and marketing automation tools, such as HubSpot, Salesforce, and Hatchbuck, to manage client sales and campaigns.