Maxwell Palmer Email & Phone Number

Largo, FL, US

Tampa, Florida, US

Tampa, Florida, US

Göppingen, Baden-Württemberg, DE

Attributed to global ARR growth by managing successful pricing initiative projects

Göppingen, Baden-Württemberg, DE

• 2022/2023 reached 104%/90% attainment of ~$30m renewal budget annually for 1,500+ customer accounts
• February 2021 - Helped develop/improve/ implement renewal team processes for mid-market/Enterprise accounts
• January 2021 – expertise called upon to establish role as 1st and only Renewal Account Manager for Mid-market/Enterprise

Göppingen, Baden-Württemberg, DE

• Started as an Account Manager 2 weeks before Covid
• Worked without a territory assisting existing customers and followed up on new leads while positions were still being filled
• Reached 90% of quota even though no territory 1st 3 months

Clearwater, Florida, US

• Account Executive for Splunk Healthcare existing customers and prospect accounts
• Brought onboard to sell Healthcare EOM solution that was under development.

Waterloo, ON, CA

• Developed personal campaigns for strategic prospecting that ran in parallel with marketing campaigns
• Met ramp-up expectations and made quota within 9 months
• Assisted internal sales staff with adoption/training for SalesForce, DiscoverOrg & Outreach
• Won 2019 North American Inside Sales Above & Beyond awardTailor-fitting solutions that enable organizations to properly manage the ever-increasing volume of enterprise-wide information by seamlessly integrating it with.

ST Petersburg, FL, US

• Developed relationships with mid-market to enterprise organizations, new or existing customers, to help improve their ITSM, ITAM, infrastructure monitoring, AI, workload automation & security software
• Over 5 years of inside sales experience for several products and services from our partners: BMC, ivanti, Cherwell, EasyVista, Microsoft & Bomgar
• Landed 100 + new clients grossing $2.65 million in initial business, an additional $3 million in reoccurring revenue or expansion opportunities
• Contributed to training LDR/BDR team & assisted with continuous improvement of internal processes

ST Petersburg, FL, US

• Fluent in all product & service offerings provided by Flycast Partners
• Consistently lead the BDR team in gross dollars closed quarter after quarter
• Trained new LDR team members on internal processes, call techniques, and b2b best practices
• Traveled across North America to strengthen client & partner relationships

ST Petersburg, FL, US

• Recognized for my ability to deliver high-volume call efforts into North American based accounts to establish new business & expand our offerings to existing customers
• Well versed in all of Flycast Partners’ software & process consulting offerings
• Key part of continuous improvement of internal business development processes

ST Petersburg, FL, US

• Helped strengthen partnership between Flycast Partners & Bomgar
• Won the largest Bomgar client for Flycast Partners
• My contribution influenced Flycast Partner’s move from Silver to Gold Bomgar Partner

ST Petersburg, FL, US

• Assisted with building the processes & guidelines for the Business Development team that was established in 2013
• Developed & completed complex phone call/ email campaigns into North American based companies
• Established relationships with possible clients to assist them with improving their ITSM/ITAM software & ITIL processes
• Scheduled discovery calls between potential clients and the Account Managers at Flycast Partners
• Achieved ITIL v3 certification
• Introduced Flycast Partners to our largest ITSM client for 2014

• Ensure quality control, customer satisfaction, and complete full-cycle refinancing process.
• Train, coach, and motivate call-center representatives and other staff.
• Act with self-direction to research, resolve, and/or escalate issues in a timely manner.
• Write documents, reconcile records, track progress, review and report on sales records.
• Integral player in company’s record-breaking $6.4 billion dollars in loans in 2012.

Orlando, FL, US

• Through hard work and innate leadership abilities, became certified trainer.
• Explained the company's mission statement, reviewed company policies and procedures, presented safety training, and ensured product knowledge to new employees and served as mentor.
• Secured and processed a large volume of sales quickly and accurately in a fast-paced setting.
• Ensured high-level of guest satisfaction in all areas of responsibility.

Education, Biology

Education record