- Manages 100% of Onboarding and Offboarding for all US employees, which includes purchasing, shipping, monitoring, securing, wiping, and repurposing equipment- Operates as an Administrator for multiple environments: Office 365, Active Directory, Asana, Google Workspace, Intune Device Management, Kandji Device Management, etc.- Provides technical support for Tier 1, Tier 2, and Tier 3 requests- Collaborated with multiple departments to accomplish projects such as: getting a near 100% coverage with our antivirus, a move from Intune to Kandji device enrollment for all Mac devices, and a domain name change which affected over 1000 users- Led the resizing of our Austin Office in 2023, including auditing assets, properly e-wasting 100+ pieces of equipment, adding security features, and coordinated the creation of a new wireless setup with new networking switches- Ensures 100+ documentation articles stay current by performing an annual review- Trained two new additions to the team

- Solely managed Austin Office equipment and supplied remote users during theCOVID-19 pandemic- Operated as an Office 365 Admin, created new accounts and assigned system accessfor new hires in the Austin area, and closed accounts out for departures- Provided general technical support for remote users, updated and maintainedsecurity standards and servers, and updated documentation where outdated- Managed resizing the Austin office, including asset management, e-wastingunnecessary equipment, and setting up networking equipment

- Managed 300+ pieces of technical equipment, 2 departmental servers, and device backups- Upgraded security standards by adding antivirus software to 50+ user devices and ensured the programs stayed updated- Provided technical support for Office products and hardware at T1 and T2 levels- Developed skills in a professional work environment such as proper project management, communications, and familiarity with Microsoft Office 365- Trained two new student employees as additions to the team

- Worked as a part of the software development team and fixed bugs on the website- Developed a Python script to monitor web page outages and send alerts to the web page manager- Participated in pair programming to learn best practices and code base

- Member of the Alumni Weekend event team responsible for marketing, equipment allocation, setup, and tear down-Responsible for organizing and filing donor and endowment records, as well as accounting records- Sometimes managed the front desk of the Law School, greeting guests and answering phone calls- Entrusted with training another student assistant