I have been in the retail and customer service industry for over 23 years; majority in management positions and understand what it takes to complete projects small and large and achieve company goals by interpreting the current needs and providing the appropriate solutions. I treat each concern with urgency it deserves and resolve all concerns in a timely manner. I am a strong leader and I’m committed to achieving success using my operational skills and integrity. Responsibilities have included: • I work to ensure that all company locations meet operational standards, through consistent follow up, training, guidance. I’m not afraid to roll up my sleeves and get into the details to achieve wins and accelerate the plan. I develop evaluation methods to correct deficiencies and implement action plans that capture opportunities for sales growth.• Primary role in Human Resources and the Recruitment and retention of valuable team members, training and development of staff with clear succession plans. This includes consistent and effective mentoring and training to maximize the team’s performance and maximize on profitability to ensure all goals are met.• I have the energy, drive, people skills and business acumen to succeed in a fast paced high performance environment and have experience in, Risk management, Merchandising, Buying, Human Resources, Real Estate sourcing and all other head office tasks to ensure seamless implementation of directives with speed and urgency.If given the opportunity, my main objective would be to apply the skills, training and professionalism that I have acquired, and increase profits and achieve good to excellent results. My dependability, motivation and natural ability to be flexible enhance my application as a candidate for a position in your organization. I look forward to hearing from you in the near future and thank you in advance for your consideration.