As a Technical Support Manager at Advertise Purple, I lead a team of specialists who provide technical assistance and guidance to clients and internal staff on various online marketing platforms and tools. I am responsible for ensuring the quality and efficiency of the technical support services, as well as developing and implementing best practices and policies for the team.I have a strong background in marketing, business development, and entrepreneurship, which I acquired through my education and internships at different startup companies. I graduated from California State University, Northridge with a Bachelor of Business Administration in Marketing, where I learned the fundamentals and strategies of digital marketing, content planning, and analytics. I also completed multiple certifications from Google on Ads and Analytics, which enhanced my skills and knowledge on online advertising and performance measurement.