I’m a dynamic professional always seeking to find a new way to elevate the client experience. My combined career experience and educational background have led me to the good fortune of working with many remarkable organizations and professionals over the years, which has helped to establish my versatile skill set.I am passionate about leadership, and actively play a role in the mentoring, coaching and training of new employees.I pride myself on my communication skills and have the ability to collaborate across all organizational departments.I’m motivated to identify partnership opportunities, generate new leads and build lasting relationships.I believe that delivering world-class customer service is the key to increasing revenue, brand awareness and strive to provide those experiences on a daily basis.My free time is spent running my own Depop online shop--Procured Goods, binging on podcasts, exploring cinema classics, attending comedy shows, studying design, surfing, thrifting, and pursuing the perfect breakfast burrito.I’m always interested in collaborating/networking with likeminded professionals so feel free to reach out if you wish to connect.
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Director Of Creator PartnershipsFanfix Nov 2024 - PresentLos Angeles, Ca, Us -
Business Development LeadFanfix Sep 2023 - Nov 2024Los Angeles, Ca, Us
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Creator PartnershipsFanfix Jan 2023 - Sep 2023Los Angeles, Ca, Us
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Sr. Manager - Creator Partnerships & GrowthSpring Aug 2020 - Jul 2022Costa Mesa, California, Us[Creator-first social commerce platform]- Serving as a senior consultant and partner, nurturing top creator talent to grow their overall brand, IP and fandom.- Full-service campaign management across initial merch concepts, creative direction, vendor sourcing, financing, prototyping, production, GTM strategy, optimizing performance, fulfillment and customer service. - Educating creators on how to monetize their passions and engage their audience with authentic, lasting experiences (hardlines & softlines merch, Web3/NFT activations, brand collabs, incentive funds etc.)- Prospecting & acquiring key creator talent--leveraging a network of equally creator-obsessed agencies, platform partners, entrepreneurs and thought leaders. Let's connect! -
Enterprise Customer Success ManagerFriendbuy Sep 2019 - Aug 2020Los Angeles, Ca, Us[Referral marketing SaaS platform]• Strategic consultant to enterprise clients composed of national and independent consumer brands.• Responsible for proactively managing risk, negotiating renewals and identifying growth opportunities throughout client lifecycle.• Driving strategic initiatives across digital, social, e-commerce and growth marketing departments to exceed client acquisition goals.• Project manager to solve unique business challenges and support use-cases. -
Contracted Sales & Business DevelopmentStack Influence Mar 2019 - Aug 2019Miami, Florida, Us[Nano influencer marketing agency]• Strategic brand partnerships and outbound lead generation.• Managing targeted influencer campaigns and e-commerce conversion growth (Amazon, Walmart.com, etc)• Detailed campaign analytics to drive ROI and increased consumer engagement with each campaign.• Access to key partnered nano-influencers/ambassadors and original content curated for your brand’s target audience. -
Customer Success Account ManagerNuorder Jun 2016 - Feb 2019Los Angeles, California, Us[SaaS wholesale e-commerce platform focused on apparel/retail brands]• Served as primary point of contact to 90+ Tier 1 accounts composed of premium apparel and retail brands.• Consulted accounts on brand awareness and marketing campaigns.• Established interdepartmental relationships across Product, Finance, Marketing, Sales, and Integrations team to advocate for and meet client needs.• Minimized churn risks by tracking daily client reports via Salesforce, Pendo, Zendesk and Wootric.• Developed relationships with internal C-Suite and company stakeholders to quantify ROI and keyperformance metrics identified by client needs.• Coached and mentored new employees within the Customer Success department. -
Account ManagerUpserve Sep 2015 - Jun 2016Providence, Rhode Island, Us[SaaS platform empowering service industry]• Managed $2.6MM annual recurring revenue (ARR) portfolio consisting of 500+ independent andnational service industry brands.• Responsible for building strategic channel partnership as well as creating upsell and referral opportunities.• Increased client retention & engagement by creating compelling presentations to demonstrateproduct features as well as ROI.• Partnered with Product and Engineering teams to relay customer feedback and influence productdesign and delivery.• Generated new leads and sales opportunities by traveling across United States to attend industryrelated events and trade shows. -
Sales Development RepresentativeUpserve May 2014 - Aug 2015Providence, Rhode Island, Us• Named Top 5 Sales Performer in 2016 for closed revenue dollars and number of leads generated per month.• Performed lead generation tasks such as cold calls, webinars, and lead nurture campaigns.• Utilized tools like Salesforce.com, Yesware, Marketo, Trello, Aha!, and Desk.com to manage leadsand push opportunities through sales pipeline.
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Brand RepresentativeSummit Retail Solutions Inc. Oct 2013 - May 2014New Bedford, Ma, Us[Direct in-store sales promotions]• Responsible for direct sales activities, working directly with customer to increase volume ofmembership to clubs.• Scheduled and conducted product presentations to demonstrate large crowd control and multiple product campaigns for wide ranges of industries. -
Division Leader (Camp Fuller)Ymca Jun 2013 - Sep 2013Chicago, Il, Us[Administrative team management]• Key staff advisory board member.• Administrative supervisor/mentor to 15+ staff, 60+ teenage campers. • Performance reviews/feedback.
Maxwell Taylor Skills
Maxwell Taylor Education Details
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Guilford CollegeSociology And Anthropology -
Classical High School
Frequently Asked Questions about Maxwell Taylor
What company does Maxwell Taylor work for?
Maxwell Taylor works for Fanfix
What is Maxwell Taylor's role at the current company?
Maxwell Taylor's current role is Director of Creator Partnerships at Fanfix.
What schools did Maxwell Taylor attend?
Maxwell Taylor attended Guilford College, Classical High School.
What skills is Maxwell Taylor known for?
Maxwell Taylor has skills like Social Media, Teaching, Program Management, Social Networking, Cultural Diversity, Wordpress, Cultural Awareness, Radio, Creative Writing, Management, Managerial Skills, Lead Management.
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