Taking on the nitty gritty so founders can free up their time for the important stuffPutting my experience seeing the good, (and more importantly) the bad and the ugly of fast-growth startups to use for first time founders and early stage companies. I am serving or have served in various roles for numerous startups ranging from pre-seed stage to Series B. Sample of clients:Rumi.ai - part-time COO• Manage compliance, finance, accounting, employee onboarding, and systems administration for Rumi.aiNorthslope Technologies - part-time COO• Manage hiring operations, vendor operations, compliance, accounting, treasury, employee onboarding, systems administration, and payroll operations for NorthslopeFlare - supported the Flare company leadership team• Structured and led of a number of strategic cross-functional projects involving the Product and Operations organizationsTono Health - part-time COO• Served as part-time COO and advisor to CEO in the pre-seed stage of the company

Mentoring SDSU Lavin Entreneurship Program students on career guidance, entrepreneurship mindset fundamentals, networking, and experiential learning opportunities around latest trends.

Launch Factory is a startup studio with a unique pathway for launching successful companies. We build new businesses from the ground up.

B2B SaaS platform focused on nurse staffing• Scaled business and customer operations, and was part of executive team that grew the company from $60M Series A valuation to unicorn $1.6B Series B valuation over 13 months• Grew the operations team from 8 to 60 to support 500% revenue growth in the business over 13 months

• Designed and hired 25-person organization covering Analytics, Biz Ops, Compliance, Optimization, Hardware and Software Product Development/Rollout, Operational Safety, Field Communications and Knowledge Management for the JUMP United States and Canada business• Covered operations in 20 markets across US and Canada• Led global projects involving Operations, Software and Hardware organizations• Developed global effort to standardize and industrialize operations across all markets• Drove down per-trip costs 90%

• Managed a team of 50 across six verticals that focused on the regional operations for the Uber Rides business in the Latin America region: Central America, South America, and the Caribbean• Managed a team of 10 that developed and deployed mega-regional CRM campaigns for Latin America• Led restructuring of 100-person, 5-location team spread across Latin America to streamlineorganization and improve coverage of business across Latin America

• Structured and hired team of 25 covering 6 focus areas• Centralized driver signup funnels, driver referral campaigns, background check vendor management, referral signup budgeting process, and other processes across Latin America• Grew driver supply across Latin America 3x to support 3x growth in business

• Managed the regional new supply team focusing on Central America, South America, and the Caribbean

• Team lead for team of 7 operations managers and coordinators for state of Maryland

• Operations and Logistics Manager for the Baltimore Uber team• Grew Baltimore market trips by 10x in 12 months

• Developed statistical model to determine $60M in revenue goals for Capital One Financial Advisors

• Identified best branch sales practices and quantified the opportunity to scale those practices• Measured the effectiveness of sales initiatives (i.e. banker training program)• Identified and analyzed the factors that drive branch sales force productivity• Restructured process for branch network to request missing incentive payments• Rationalized and rebuilt the performance reporting suite delivered to branch associates and leaders• Developed process for idea generation, submission, and development for analytics team• Engaged recruiting team to evaluate and update recruiting methods at core schools

• Founded cellphone resale company to engage in arbitrage between craigslist and eBay. Employed two full-time associates at Burlington, MA office, who purchased, tested, and sold inventory. Also employed five contractors who tested and sold phones acquired by full-time associates. Revenues of $250,000 in 2010.

• Co-founded musical social networking website designed to bring local musicians, bands, and fans together. Secured $25,000 in startup funding to develop website. Conducted web design and beta test in Saint Louis.

• Developed model for segmenting customers to make Platinum credit card population profitable• Evaluated development of customer service department and presented plan to SVP of Operations• Analyzed competition for Platinum card and developed card update with VPs and Directors