Max Wheatley Email & Phone Number

Toronto, Ontario, Canada

- Expertly manages a high-volume and fast-paced office environment, effectively handling multiple competing priorities and deadlines with exceptional organizational skills- Completes a wide range of administrative tasks, including scheduling meetings, handling correspondence and daily office needs ensuring smooth day-to-day operations- Facilitates seamless travel experiences by meticulously preparing immigration documentation and coordinating comprehensive travel arrangements gathering pertinent information from travellers to ensure not only safety but also a smooth and enjoyable journey.- Successfully organizes and executes large-scale office events, including preproduction meetings, wardrobe fittings, social events and company-wide meetings, ensuring seamless logistics and a positive attendee experience- Demonstrates exceptional organizational skills by implementing efficient systems and processes, resulting in improved office operations and productivity

Toronto, Ontario, Canada

- Worked as the internal liaison between the production, engineering and sales teams- Spearheaded office space planning and redesign initiatives, optimizing workspace utilization, inventory tracking and shipping record management. - Created and monitored purchase and sales orders via Netsuite ensuring smooth vendor and customer coordination - Acted as a primary point of contact for internal and external stakeholders, maintaining professional relationships and ensuring exceptional customer service at all times.

Toronto, Ontario, Canada

- Developed a yearly business plan to attract new clients and expand operations resulting in a six-fold increase in annual income- Followed and analyzed trending choreographic patterns in order to create award winning pieces of choreography - Performed in professional projects including stage performances and film

Toronto, Ontario, Canada

- Transformed over 80% of consultations into closed sales by skillfully handling sensitive and confidential information, maintaining utmost discretion and integrity in all interactions and communications- Acted as interim shop manager when required by handling all managerial duties and ensuring company wide KPIs were met - Proactively influenced process improvements to better the customer experience and heighten sales- Monitored CRM systems, company data and analytics along with tracking third party platforms to develop more integrated customer communication

Toronto, Ontario, Canada

- Monitored start and end-of-day bookkeeping, documents cashflow and hourly sales- Connected with 200+ customers daily, building relationships in order to advise on optimal productpurchases and cross-sell additional products- Onboarded and trained all new employees

Toronto, Ontario, Canada

- Created and managed the Instagram account for the TMU Dance Program - Gained over 1000 followers within 4 months with an average reach of 1146 per post, raising ticket sales to “TMU Dances” and “Choreographic Works” by 18%

Toronto, Ontario, Canada

- Created and implemented a sales team protocol including sales strategies, promotions and marketing campaigns- Connected with customers daily via telephone and email supporting troubleshooting, providing product information and building customer loyalty- Developed and implemented comprehensive employee onboarding and training programs, ensuring seamless integration of new team members and promoting a positive work environment.- Implemented robust vendor management strategies, negotiating favourable contracts and maintaining strong relationships, resulting in improved service quality and cost savings, by 25%