Resolve any hardware or technical issues encountered by employees of the company, in French and English, over the phone, in person or over emails.Makes use of Freshdesk ticketing system as well as Freshcaller call center.Fix, prepare and replace company technology on a needed basis.

Official mediator for local baseball games and tournaments. Requires a fundamental understanding of the rules of baseball in a fast-paced environment while under pressure. This position also necessitates accurately deciding judgement calls and interpreting the appropriate rules on the fly.• Passed Level I, II & III Umpire CertificationCore Competencies: Working under pressure, Critical understanding of rules, Sound decision-making