As a product manager with products CSP (Customer Service Platform) and CXM (Customer Experience Management), I'm responsible for overseeing the development, launch, and ongoing management of these products.My role may involve working closely with cross-functional teams, including engineering, marketing, sales, and customer support, to ensure that the products are meeting the needs of customers and driving business success. I may also be responsible for conducting market research, gathering customer feedback, and analyzing data to inform product decisions and identify areas for improvement. Overall, as a product manager with products CSP and CXM, I play a critical role in helping my company deliver valuable solutions to customers and achieve its strategic goals.
-
Product ManagerOpenchat Aug 2023 - PresentHanoi Capital Region -
Product Design Expert (Tpbank Mobile)Tpbank Aug 2022 - Jul 2023Hanoi Capital Region- Work as Project manager for Sales app & Loyalty project- Lead the Design system development project, including Component library, guidelines & UX patterns- Build up Way of Working within Internal Product Design team, and with other stakeholders- Review and ensure quality of outputs- Review and recommend improvements for app’s features -
Product Design Expert (New Savy)Tpbank Aug 2022 - Jul 2023Hanoi Capital RegionDigital banking app for Gen ZMain responsibilities:- Collaborate with business stakeholders and the development team to build a product strategy & roadmap- Oversee development progress & control UXUI output quality of the outsource partner
-
Product Design Expert (Livebank)Tpbank Aug 2022 - Jul 2023Hanoi Capital Region- Collaborate with team Product and partner GRG to develop version 2.0 of LiveBank- Build dashboard tracking for features core on LiveBank- Review UX/UI outputs of team design
-
Product Designer Lead (One Housing)One Mount Dec 2021 - Apr 2022Hanoi Capital Region1. Project "Pro Agent": The application makes the sales process of the sale faster and more convenient- Redesign app "Pro Agent" for new business- Create Design System for One Housing2. One Housing website:- Review design of team Product Design consumer -
Senior Product Designer (Digital Financial Services)One Mount Group Jun 2021 - Nov 2021Hanoi Capital Region1. GT Lending project: Collaborate with TCB to provide cashless paymentmethod for GT in VinShop app, including CASA & Virtual Credit Card:- Redesign Landing Page & Onboarding flow (100% online registration with eKYC)- Revise Early warning & Limit adjustment feature, Product Landing page- Track in-app conversion rate to optimize GT’s online experience2. Consumer Lending project: Collaborate with TCB/ Master Card to providefinancial services for VinID users, including… Show more 1. GT Lending project: Collaborate with TCB to provide cashless paymentmethod for GT in VinShop app, including CASA & Virtual Credit Card:- Redesign Landing Page & Onboarding flow (100% online registration with eKYC)- Revise Early warning & Limit adjustment feature, Product Landing page- Track in-app conversion rate to optimize GT’s online experience2. Consumer Lending project: Collaborate with TCB/ Master Card to providefinancial services for VinID users, including CASA, Debit, Credit card- Review and Feedback on CJM- Join MKT team to create Brand guideline- Review and Design Product Landing page & Onboarding flow (100% online registration with eKYC) Show less
-
Product Design Lead (One Mount Consumer)One Mount Oct 2019 - Jun 2021Hanoi Capital Region1. VinID App Platform: - Redesign app VinID for new personalized concept- Authen v2 enhance security and add other security methods for users2. New Retails project:- Design Lookback feature for VinID users to review their activities in VinID in past 1 year - Join MKT team to create New Retails Brand guideline 3. New Brand Guideline for VinID app: - Create Brand guideline on app VinID- Create Way of working process between team Product design, Design of… Show more 1. VinID App Platform: - Redesign app VinID for new personalized concept- Authen v2 enhance security and add other security methods for users2. New Retails project:- Design Lookback feature for VinID users to review their activities in VinID in past 1 year - Join MKT team to create New Retails Brand guideline 3. New Brand Guideline for VinID app: - Create Brand guideline on app VinID- Create Way of working process between team Product design, Design of MarketingOne Mount Group and team MTP Show less
-
Assistant Product ManagerAppable Feb 2019 - Apr 2019Ho Chi MinhAppable: collaborate with founders, business leaders, and enterprises to develop groundbreaking solutions that disrupt industries and improve people lives.- Product manager assistance: focus on Solution design and Production - Review UX/UI outputs of design team -
Senior Design Ui/UxArcher Group Mobile Dec 2014 - Dec 2018Ha NoiArcher Group Mobile: create an ecosystem of online entertainment applications.- Create Sitemap & CJM- Design UX/UI for numbers of products in the ecosystem, including Muvik - similar to Tiktok, which was quite popular amongst video content creators before Tiktok entering Vietnam.
-
Product DesignerGoong Feb 2015 - Nov 2018Ha NoiGoong Map: create a digital map platform, to provide users with an overview and visualization of the data connection, location and coordinate system.- Create Sitemap & CJM- Design UX/UI for app & website -
Designer Ui/UxFpt Online Sep 2014 - Dec 2014Ha NoiFPT Games: a platform importing and publising numbers of famous games- Create Sitemap & CJM- Design UX/UI for website -
DesignerFpt Jetking Feb 2012 - Sep 2012Ha NoiFPT Jetking: International Network Security and System Administration Training System (a joint unit between FPT University and Jetking Academy of India)- Create Sitemap & CJM- Design UX/UI for website- Create Brand guideline
Maxx Nguyen Education Details
-
Business Administration And Management, General -
Fpt ArenaAdvanced Diploma In Multimedia
Frequently Asked Questions about Maxx Nguyen
What company does Maxx Nguyen work for?
Maxx Nguyen works for Openchat
What is Maxx Nguyen's role at the current company?
Maxx Nguyen's current role is Product Manager at OpenChat.
What schools did Maxx Nguyen attend?
Maxx Nguyen attended National Economics University (Vietnam), Eggcademy, Fpt Arena.
Not the Maxx Nguyen you were looking for?
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial